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[Remote] Cloud DevOps Engineer Technical Mentor - Independent Contractor (US Canada, Europe, MENA, India & APAC Timezones)

Remote · Indonesia Full-time

Note: The job is a remote job and is open to candidates in USA. Udacity, now part of Accenture, is on a mission of forging futures in tech through talent transformation in digital technologies. They are seeking experienced mentors to support their online learning platform by providing personalized technical guidance and facilitating group sessions for learners in various tech fields.

Responsibilities

  • Provide personalized support by addressing learner questions related to course content and projects
  • Prior to the call mentors are expected to review the students' previous project submission(s) - provided by the Mentor Success Team when available - and/or any specific areas of the Nanodegree content or project that the student has expressed confusion or difficulty with
  • For concept deep-dives, mentors will come prepared with a slide presentation that reviews a Nanodegree concept in more detail, share different use-cases for the concept to broaden student perspectives and understanding, and hold a Q&A session with the learners
  • For project walkthroughs, a mentor will come prepared with a slide presentation that outlines each element of the rubric to help learners understand expectations and typical problem areas they may encounter. This can include a mentor “grading” a sample submission to demonstrate what mentors are looking for when reviewing projects
  • Host regular sessions (via Slack or video) to address learner queries related to projects and coursework. No prior preparation required

Skills

  • Proven technical expertise with 5+ years of experience in the relevant field
  • A passion for mentoring and helping others succeed in their learning
  • Excellent interpersonal skills. You enjoy building relationships, communicating effectively, and fostering a positive learning environment
  • A deep understanding of the tech industry and emerging trends in AI and related fields
  • The flexibility to work part-time as an external contractor alongside your current commitments
  • Strong understanding of AWS Cloud fundamentals and core cloud computing concepts
  • Hands-on experience with AWS services including EC2, S3, RDS, Lambda, DynamoDB, VPC, IAM, SNS, and Elastic Beanstalk
  • Knowledge of cloud networking, load balancing, autoscaling, and security best practices
  • Experience with Infrastructure as Code (IaC) using AWS CloudFormation
  • Proficiency in containerization and orchestration tools such as Docker and Kubernetes
  • Experience building and managing CI/CD pipelines using GitHub Actions and deployment automation tools
  • Familiarity with serverless architectures and AWS Lambda-based development
  • Knowledge of monitoring, logging, and observability tools including Amazon CloudWatch
  • Understanding of microservices architecture and scalable cloud deployments
  • Strong troubleshooting, automation, and problem-solving skills

Benefits

  • Earn additional income with the flexibility to work on your own schedule

Company Overview

  • Udacity develops an online learning platform offering programs in artificial intelligence, machine learning, and robotics sector. It was founded in 2011, and is headquartered in Mountain View, California, USA, with a workforce of 201-500 employees. Its website is https://www.udacity.com.
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