Note: The job is a remote job and is open to candidates in USA. Essentia Health is a healthcare organization seeking a Clinical Applications Analyst II for their Inpatient Clinical Applications department. The role involves providing high-level support for EHR applications, leading projects, and developing educational programs for end users while acting as a liaison between customers and support staff.

Responsibilities

• Provides a variety of services and high level support for the analysis of mid complexity projects along with the support and maintenance of EHR applications that are affected
• Successfully leads initiatives and projects with other staff
• Subject matter expert in assigned applications and works to develop a breadth of knowledge across applications
• Develops, implements, and presents educational programs for end users
• Responsibilities include mid complexity issues; acting as the liaison between customer and support staff to resolve issues; understanding and adhering to service provider/customer chain of accountability that ultimately leads to the patient
• This position must be highly responsive to customers and show an aptitude for the translation of customer requirements into feasible options within the application
• Duties also include planning and implementing technology learning programs, and assessing users during technology learning programs for successful competence
• Works under general supervision

Skills

• Bachelor's degree in Information Services, Business, Healthcare or related field of study plus 2 years of experience in Information Services, Business Services, Healthcare or related field
• Associates degree and 4 years of experience in Information Services, Business Services or Healthcare
• 6 years of experience in Information Services, Business Services or Healthcare
• Certification in Epic inpatient applications preferred
• Certification in Epic inpatient applications preferred

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Supplemental options to fit your needs
• 401(k) plan with employer contributions
• Training
• Tuition reimbursement
• Educational programs
• Flexible scheduling
• Generous time off
• Wellness resources focused on your physical, mental, and emotional health

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