Note: The job is a remote job and is open to candidates in USA. Centerline Biomedical is a company focused on innovative medical solutions, and they are seeking a Clinical Account Manager to drive account utilization of their products. The role involves providing education and field-based support to healthcare professionals, ensuring successful adoption and usage of the IOPS platform while collaborating with sales and marketing teams.

Responsibilities

• Provides clinical and product expertise to drive successful adoption and use of company products in existing and new accounts
• Provides account procedural support during cases in which IOPS is used
• Maintains existing business by driving utilization of company products. Works to create greater awareness of IOPS at existing customers, including increasing the number of physicians and support staff who utilize IOPS
• Works with the customer’s clinical team and procedure scheduler to identify potential cases in which IOPS can be appropriately utilized
• Collaborates with sales personnel to create plans for on-boarding new accounts
• Responsible for creating and implementing plans for our existing accounts to help them succeed with the IOPS platform. Takes responsibility for the success of our customers with IOPS
• Provides weekly updates to the sales, executive team, and other CAM members and updates the account spreadsheet or CRM
• Assists with limited market release of new products
• Supports sales team in promoting company products
• Supports sales team during the new account sales process
• Educates through case coverage, in-services, and office calls to drive toward account independence, working closely with physicians, administrators, nurses, and technologists
• Collects information and data from clinical use of company products to facilitate product development, evidence generation, and strategic planning
• Performs minor service or repair on products in the field
• Attends internal/external education meetings and maintains and enhances skills and clinical competency
• Organizes customer data, including consistent logging of daily activities such as case coverage and product education events
• Attends clinical conferences to provide exhibit support, answer attendee questions, observe clinical presentations, meet with existing customers for relationship-building or for other reasons
• Supports Centerline’s R&D efforts, including supporting remote or in-person (Centerline HQ or other locations) meetings, bench testing, animal labs, cadaver lab work
• Executes responsibilities in compliance with company policies including, but not limited to accurate and timely expense reporting, quote preparation and approval, working within company’s Compliance Policy, and updates to the CRM system
• Keeps abreast of and disseminates new competitor product and industry knowledge to the team, and remain current on Centerline’s products, services
• Collaborates with marketing team on go-to market strategies and see them through to successful completion
• Participates in Centerline’s annual and three-year strategic planning efforts as requested
• Additional duties as assigned

Skills

• Associate's degree in a scientific field, Bachelor's degree preferred
• 5+ years of educational or on-the-job training in radiologic technology, interventional radiology, or endovascular interventions
• Ability to rapidly acquire knowledge for all Centerline Biomedical products while working with the Engineering, Sales, and Marketing personnel
• Familiarity with technical and clinical aspects of image-guided vascular interventions
• Good understanding of fluoroscopic imaging; interventional devices such as guidewires, catheters, and sheaths; and minimally invasive implants such as stents and stent-grafts
• Strong communication skills, both written and verbal, with audiences including medical doctors, surgical staff, and hospital administrative staff
• Very high level of computer literacy and ability to follow technical instructions
• Good collaboration skills, including working within cross functional teams to provide clinical, customer and market input during strategic and R&D discussions
• Excellent organizational and decision-making abilities
• Ability to travel up to 80% of the time, which may include weekends and/or holidays

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