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Remote Certified Medical Assistant (Hindi-Speaking Required)

Remote · Switzerland Full-time

Job Overview If you are not reliable and professional, DO NOT APPLY. MUST SPEAK HINDI Hiring in the following states only Texas, Florida, Tennessee, Ohio, New Mexico, New Jersey, Georgia, Virginia, Nevada, Mississippi, South Dakota Join Our Team as a Remote Medical Assistant – Make a Real Impact in Patient Care About Us We are a forward-thinking healthcare organization focused on improving patient outcomes through innovative remote care solutions. We are growing our team of Care Coaches and are looking for Certified Medical Assistants who are fluent in Hindi and passionate about delivering high-quality care from home. Job Summary As a Remote Certified Medical Assistant (Hindi-Speaking), you will support chronically ill patients through monthly phone calls conducted in Hindi and English, helping them manage their conditions effectively. You will work with electronic medical records and remote monitoring data (blood pressure, weight, etc.) while coordinating closely with clinical teams to ensure continuity of care.

Key Responsibilities

  • Conduct monthly patient engagement calls (Hindi required)
  • Accurately document all care coordination time (target 90% efficiency)
  • Maintain detailed and accurate patient records in Healthmote and EHR systems
  • Collaborate with Nurse Managers on patient engagement strategies
  • Identify and escalate any health concerns in real time
  • Encourage consistent use of remote monitoring devices
  • Build strong, ongoing patient relationships through communication and coaching
  • Use motivational techniques to improve patient self-management
  • Ensure patient confidentiality and compliance at all times
  • Perform additional duties as assigned Qualifications
  • Certified Medical Assistant (Required)
  • Fluent in Hindi and English (Required)
  • Strong understanding of medical terminology and vital signs
  • Comfortable using computers, EMRs, and documentation tools
  • Excellent communication and patient engagement skills
  • Ability to work independently in a remote environment Preferred Experience
  • Chronic Care Management (CCM)
  • Remote Patient Monitoring (RPM)
  • Transitional Care Management (TCM)
  • Experience working with diverse or multilingual populations Experience Requirements
  • Minimum 2 years of experience as a Medical Assistant
  • High school diploma or GED (preferred)
  • Prior experience in a clinical or healthcare setting strongly preferred Work Schedule
  • Full-time (40 hours/week)
  • Monday to Friday, typically 900 AM – 600 PM EST Compensation & Benefits
  • $16–$19/hour, based on experience
  • Paid time off and holiday pay
  • 401(k) with matching
  • Health, dental, vision, and life insurance
  • On-the-job training and growth opportunities Work From Home Requirements
  • Personal computer (minimum 8GB RAM)
  • Reliable high-speed internet
  • Headset required Why Join Us?
  • Work remotely with a structured, supportive team
  • Play a direct role in improving patient health outcomes
  • Gain experience in high-growth areas like CCM and RPM
  • Build meaningful patient relationships Pay $16.00 - $19.00 per hour Benefits
  • 401(k)
  • Health insurance
  • Paid time off Work Location Remote Apply To this Job

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