Note: The job is a remote job and is open to candidates in USA. Smirthwaite USA is seeking a driven and relationship-focused Business Development Manager (BDM) to lead growth across the Western United States. In this high-impact, field-based role, you will drive new business opportunities, strengthen existing partner relationships, and expand brand awareness across key clinical and dealer networks.

Responsibilities

• Drive new business opportunities
• Strengthen existing partner relationships
• Expand brand awareness across key clinical and dealer networks
• Generate new business through outbound outreach, field visits, trade shows, and inbound leads
• Identify, qualify, and convert opportunities into revenue-generating accounts
• Promote and demonstrate product value to clinicians, dealers, and end users
• Upsell within existing accounts and grow territory revenue
• Develop strong partnerships with key customers, clinicians, and dealers
• Deliver a responsive, high-quality customer experience across all touchpoints
• Act as a trusted advisor on solutions and product benefits
• Create and execute 90-day, 6-month, and annual business plans
• Regularly review performance and adjust strategies
• Forecast monthly, quarterly, and annual sales performance
• Increase awareness of Smirthwaite products across your territory
• Support product demos, training sessions, and industry events
• Monitor market trends and competitor activity to inform strategy
• Maintain accurate, daily CRM updates on pipeline and customer interactions
• Track activity levels, opportunities, and next steps
• Ensure forecasting accuracy and reporting compliance

Skills

• Strong communication and relationship-building skills
• Highly organized with strong time management
• Results-driven with a proactive, ownership mindset
• Ability to manage multiple priorities while maintaining accuracy
• Positive, customer-first approach
• Proven success in sales, business development, or territory management
• Experience working with CRM systems
• Experience in DME, pediatric equipment, or healthcare sales
• Field-based sales experience

Benefits

• Be part of a growing, mission-driven organization supporting children and families
• Play a key role in expanding our U.S. footprint
• Collaborative, supportive team environment
• Clear path for career growth based on performance

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