Note: The job is a remote job and is open to candidates in USA. HMG AMERICA LLC is seeking a Business Analyst for their EBT Product Team within the Government Solutions line of business. The role involves understanding business needs, translating them into technical documentation, and analyzing business processes to identify improvement opportunities while collaborating with stakeholders and teams to deliver quality solutions.

Responsibilities

• Analyzes and documents business processes and metrics and identifies improvement opportunities
• Develops recommendations to solve problems and issues related to business operations
• Delivering working product increments to our clients, on time, on budget and according to the best quality standards
• Working with product management, stakeholders, peers, and teams to define and prioritize the product backlog for your team
• Driving improvements in solution design, analysis, and testing activities
• Performs analyses of the business goals, objectives, and needs of the general business environment for appropriate segment, division, group, or line of business
• Performs research and analysis to support business operations and presents findings to manager or project leader
• Plans and designs business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency
• Utilizes systems and data to resolve business issues in the most effective and productive manner
• Identifies and implements best practices and suggests how to improve current practices
• Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/return on investment

Skills

• Strong verbal and written communication skills
• Strong negotiation skills
• Proficiency in industry-standard process methodologies
• A bachelor's degree in business administration, finance, computer science or information systems or the equivalent experience
• Microsoft Office experience
• Proficiency in Microsoft SQL Server programming
• At least one data analysis platform like Microsoft Power BI, Tableau, or others
• A general understanding of federal and state government programs like SNAP, TANF, Medicaid, WIC, Employment & Training, and the Women, Infants, and Children (WIC) program
• Knowledge of other programming languages and platforms
• Knowledge of policies, and state and federal regulations for public assistance programs

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