Note: The job is a remote job and is open to candidates in USA. TTEC is a global consulting and managed services company focused on enhancing customer experiences. They are seeking a Bilingual Healthcare Customer Service Representative to assist customers by providing answers and resolving issues with compassion and efficiency.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

• Bilingual in English and Spanish
• 6 months or more of customer service experience
• Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
• High school diploma or equivalent
• Computer experience
• High speed internet (> 15 mbps)
• While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)

Benefits

• PTO
• Tuition reimbursement
• Health and wellness incentives

Company Overview