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[Remote] Associate Director, Social Media

Remote · South Africa Full-time

Note: The job is a remote job and is open to candidates in USA. EVERSANA INTOUCH is a global, full-service marketing agency network serving the life sciences industry. The Associate Director, Social Media will lead development and tactical initiatives, manage a team, and serve as social media counsel to clients while focusing on strategy, execution, and social consultation.

Responsibilities

  • Lead development and tactical initiatives for social media strategies
  • Serve as social media counsel to Account staff and external clients in collaboration with the social team lead
  • Manage a team of junior staff across multiple projects
  • Take responsibility for strategy, execution, platform collaboration, and social consultation
  • Conduct social listening research to unearth insights and provide relevant observations
  • Create, optimize, and manage social listening queries and data pulls
  • Develop and manage influencer relationship programs, including identification, analysis, and curation of influencers
  • Communicate paid social planning recommendations to clients, providing detailed tactical information
  • Illustrate how social media fits into a broader digital ecosystem and PESO structure
  • Collaborate with other subject matter experts and engage in peer education
  • Serve as the primary subject matter expert externally
  • Take responsibility for the financial health of social media projects
  • Scope, staff, and report on social media project initiatives by budget, task, and level of effort
  • Build the business organically and participate in new business pitches as needed
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
  • All other duties as assigned

Skills

  • Bachelor's degree in Business, Marketing, Journalism or Communications/PR
  • Approximately 5+ years of related agency or business experience
  • Hands on: High familiarity with business and personal use of social media, third-party management tools and social listening platforms. Ability to derive insights and actionable next steps from social listening data and social platform performance. Understand the role that paid media plays within a social-owned marketing strategy, along with the importance of influencers in the social space
  • Team player: Strong multi-tasking and problem-solving skills and the ability to work in a team environment with the occasional delegation to junior staff
  • Growth driver: Strong client relationship skills and a knack for maximizing organic growth opportunities within current workload
  • Excellent communication skills: Ability to write about, explain and present social media tactics and concepts in a highly regulated environment
  • Proven ability to manage projects independently and collaboratively to successful completion
  • Understands and leads social media performance analytics
  • IRM campaign creation and management
  • Periodic travel required

Benefits

  • EVERSANA is committed to providing competitive salaries and benefits for all employees.
  • More information about EVERSANA’s benefits package can be found at eversana.com/careers.
  • Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA.
  • The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process.
  • If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

Company Overview

  • EVERSANA INTOUCH is a commercial services platform that offers healthcare marketing services. It was founded in 2021, and is headquartered in Overland Park, Kansas, USA, with a workforce of 1001-5000 employees. Its website is https://www.eversanaintouch.com/.
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