Note: The job is a remote job and is open to candidates in USA. Everforth ECS is seeking a full-time Associate Consultant to provide client delivery services to support the Veterans Health Administration (VHA) Claims and Appeals Modernization Office. The Associate Consultant will support mail operations, access VA claim systems, assist with project deliverables, and participate in team meetings.

Responsibilities

• Supporting mail operations through multiple sources and escalating complex packets to peers and team leads
• Accessing and using VA claim and appeal systems, including Centralized Mail Portal, Caseflow, VBMS, and SharePoint to review, route, and track claims and appeals packets
• Assisting with project deliverables and activities
• Participating in team meetings, considering a variety of perspectives and supporting team goals and objectives
• Performing ad-hoc mail operations projects as needed under the supervision of senior team members

Skills

• Bachelor's degree or high school degree and relevant work experience
• Strong organization, time management, and prioritization skills
• Attention to detail and excellent at meeting deadlines
• Excellent communication (both written and verbal), teamwork, and interpersonal skills
• Proficiency in the Microsoft Office suite of products
• Military background or VA work experience that demonstrates an understanding of claims or appeals management
• Experience in Federal Government

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