Note: The job is a remote job and is open to candidates in USA. Connective is a mission-driven nonprofit seeking a remote Associate Analyst, Product & Data to contribute to their Salesforce ecosystem. The role involves building and maintaining technology solutions that support disaster case management and public benefits programs, translating operational needs into effective solutions while leveraging data and technology.

Responsibilities

• Gather requirements and translate business needs into Salesforce solutions
• Coordinate with internal teams and Salesforce consultants on system enhancements
• Configure and optimize Salesforce reports, dashboards, workflows, and data structures
• Support Salesforce data quality initiatives through audits, validation, deduplication, and process improvements
• Maintain and prioritize a backlog of product enhancements and technology requests
• Assist with user testing, documentation, training, and adoption of new system capabilities
• Collaborate with stakeholders to align technology solutions with program goals and needs
• Analyze data to support decision-making and measure organizational impact

Skills

• 1–3 years of experience working with Salesforce in an administrative, analyst, or product-focused role
• Experience gathering requirements and documenting business processes
• Strong written and verbal communication skills
• Experience using spreadsheets and data management tools to clean, organize, and summarize information
• Exceptional attention to detail with strong organizational skills
• Ability to work effectively in a fast-paced environment
• Bachelor's degree in a related field (Information Systems, Public Administration, Sociology, Data Science, or similar) or an equivalent combination of certifications and experience
• Salesforce Administrator Certification (ADM 201) or interest in pursuing certification
• Experience with Salesforce Flow Builder, automation, or system configuration
• Familiarity with nonprofits, case management, benefits navigation, disaster recovery, or social services
• Someone passionate about using technology and data to create meaningful impact for communities and individuals in need
• Exposure to data analysis tools such as SQL, Python, Tableau, or Power BI
• Experience partnering with external consultants or development teams
• Bilingual Spanish English skills

Benefits

• Annual bonuses offered, based on your contributions and performance
• Comprehensive Health Coverage: Starting on day one - Medical, dental, vision, short-term and long-term disability, and life insurance
• Retirement Planning: 401(k) plan with employer match of up to 6%
• Flexible Financial Options: Health Savings Account (HSA) or Flexible Spending Account (FSA) available
• Time Off & Well-Being: 20 days of PTO/floating holidays plus 11 paid company holidays that support rest, recharge, and life outside of work
• Parental Leave: 8 weeks at 100% pay, 4 weeks at 50% pay, plus up to 4 additional unpaid weeks; includes adoption of a child
• Employee Support: Access to a comprehensive Employee Assistance Program (EAP), including mental health and legal resources for you and your family

Company Overview