Note: The job is a remote job and is open to candidates in USA. DuCharme, McMillen & Associates, Inc. (DMA) is an employee-owned company that values its workforce, as evidenced by its low turnover rates and commitment to employee wellness. The Associate Analyst, Business License role involves providing compliance support by managing business license registrations and renewals, ensuring timely filings, and handling data requests for clients.

Responsibilities

• Manage business license renewals and reporting for assigned clients with low complexity
• Ensure all client license renewals and new registrations are filed in a timely manner
• Responsible for accurate business license data entry into all departmental systems
• Submit and process client data requests necessary for processing and filing license renewals
• Investigate, document, and resolve all issues for licenses that haven’t been received within 30 days of submission
• Research jurisdictional licensing requirements for new client locations
• Prepare and process client funding requests for license renewal approval
• Prepare bank reconciliations for client accounts and follow up on all discrepancies and checks that remain outstanding after 60 days
• Assist other Analysts with missing renewals and license follow-up calls when needed
• Assist Business License Assistants during heavy filing season with scanning, uploading, and file management
• Work directly with clients on data gathering, issue resolution, and jurisdictional issues daily
• Assist Supervisors and Managers with any special client projects
• Perform other duties as assigned

Skills

• High school diploma or equivalent required
• Strong organizational skills and ability to complete high volume of work in a timely and highly accurate manner
• Ability to apply professional knowledge to carry out assignments with limited supervision
• Proficient in Microsoft Excel and Word
• Ability to learn tax compliance software quickly (LicenseHQ, MS Dynamics, PTCA)
• Excellent verbal and written communication skills
• Ability to work collaboratively on a team
• Ability to work overtime as required; overtime is expected to be an average of 5-10 hours per week during the months of December – April
• Associate degree or higher preferred

Benefits

• Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
• Company paid parental leave
• Generous time off package
• Multiple [benefit plans](https://dmainc.com/careers/benefits/us/), eligibility begins on day one of employment
• Culturally focused on work/life balance, and the overall wellness of our employees

Company Overview