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[Remote] App Store Product Manager

Remote · Thailand Full-time

Note: The job is a remote job and is open to candidates in USA. ALIS by Medtelligent is seeking a Product Manager to lead their App Store team. The role involves translating business requirements into technical specifications, managing partner integrations, and driving product vision and strategy.

Responsibilities

  • Build and maintain quarterly and annual roadmaps for the App Store, evangelizing the product vision to stakeholders
  • Defining technical requirements for API scalability, security, and performance
  • Support the long-term strategy of the ALIS App Store by scoping new integrations and identifying market trends
  • Conduct qualitative and quantitative analysis to understand customer behavior and measure feature adoption
  • Act as the primary point of contact for external integration partners, communicating with 'charm, clarity, and professionalism'
  • Manage the end-to-end onboarding process for new partners and provide ongoing support to ensure technical alignment
  • Partner with Sales and Marketing to develop GTM strategies, ensuring new integrations are launched with maximum impact and visibility
  • Work closely with Onboarding and Support teams to create training materials and documentation that ensure seamless feature rollouts
  • Keep all parties informed through frequent demos and transparent status updates, ensuring stakeholders feel heard during the development cycle
  • Oversee the tools and technical documentation required to facilitate seamless partner integrations
  • Lead daily scrums and manage the engineering backlog, ensuring the team is never blocked and work flows at a high velocity
  • Partner with engineering to build integrations using APIs, HL7s, VPN, SFTP, and data formats like CSV/XLS
  • Collaborate with UX designers to map workflows and use discovery techniques to de-risk projects for feasibility and business viability
  • Conduct User Acceptance Testing (UAT) and iterate fast based on feedback to ensure releases solve verified customer pain points
  • Act as the primary point of contact for integration requests, communicating with 'charm, clarity, and professionalism'
  • Create documentation and lead training for Support, Sales Engineering, and Client Services to ensure seamless feature rollouts
  • Keep all parties looped into progress through frequent demos and transparent status updates

Skills

  • 3+ consecutive years of experience at a SaaS company
  • Proven ability to troubleshoot complex data exchange issues and read/interpret API documentation or system logs to identify bottlenecks
  • You are energized by client interaction and thrive in collaborative, high-energy environments
  • You take full ownership of your 'pod,' sticking your neck out to drive initiatives from idea to release
  • You align with the ALIS culture of honesty, integrity, and a relentless pursuit of excellence
  • Previous industry experience in assisted living or healthcare software
  • A track record of evolving products into industry-leading solutions

Benefits

  • 15 days of PTO
  • 8 Company Holidays ( office will be closed)
  • 2 Floating Holidays + 2 Wellness Days
  • Subsidized Medical, dental and vision insurance
  • 401k Plan + Up to 4% Matching
  • Pre-tax Commuter Benefits
  • Flexible Work arrangements available
  • Casual Dress
  • Referral Bonuses
  • Employee Assistance Fund
  • Paid Parental Leave
  • Paid Jury duty & Bereavement Leave
  • Length of stay rewards
  • Company bonus pool
  • HSA and FSA
  • Life Insurance policy subsidized by Company

Company Overview

  • ALIS is the premier clinical and operational platform purpose-built for assisted living, memory care, and independent living. It was founded in 2005, and is headquartered in Chicago, Illinois, USA, with a workforce of 51-200 employees. Its website is https://www.go-alis.com.
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