Note: The job is a remote job and is open to candidates in USA. Extend is revolutionizing the post-purchase experience for retailers and their customers by providing AI-driven solutions that enhance customer satisfaction. The Analyst role in the Client Insights team involves using data to empower merchant partners, with responsibilities including building data models, developing reporting models, and collaborating across teams to improve insights and reporting.

Responsibilities

• Build clean and efficient data models out of messy and unstructured data; create pipelines that support internal and external reporting
• Develop and own merchant-facing reporting models and data visualizations that communicate performance clearly and compellingly
• Work closely with data engineering and product teams to stay aligned on underlying data changes and surface opportunities for improvement
• Partner cross-functionally with the Risk and Data (RAD) team to help build new fraud analysis and translate that analysis into easy-to-understand reporting; stay current on model and product changes, and translate those changes into merchant-facing insights
• Contribute to building a more scalable, sophisticated reporting pipeline over time

Skills

• 2–4 years of experience in an analytics, data science, or business intelligence role
• Strong proficiency in SQL — you're comfortable querying large datasets, writing clean, efficient code, and understanding optimal data modeling
• Experience building and maintaining transformation code in dbt
• Experience with Snowflake
• A self-starter mindset: you ask good questions, dig into problems independently, and know when to loop others in
• Understanding of consumer brands, ecommerce, and important metrics and benchmarks in the industry is a plus
• Familiarity with Tableau
• Knowledge of Python is a plus — experience using it for data manipulation or automation is a bonus

Benefits

• Working with a great team from diverse backgrounds in a collaborative and supportive environment.
• Competitive salary based on experience, with full medical and dental & vision benefits.
• Stock in an early-stage startup growing quickly.
• Generous, flexible paid time off policy.
• 401(k) with Financial Guidance from Morgan Stanley.

Company Overview

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