Note: The job is a remote job and is open to candidates in USA. Enter.health is on a mission to reimagine healthcare through automation and AI. They are seeking an AI-First Customer Success Associate who will partner with healthcare clients, lead onboarding, and use AI to enhance workflows and communication.

Responsibilities

• Partner directly with healthcare clients to ensure their success on Enter
• Lead onboarding, training, and ongoing support — using AI to scale your impact
• Use LLMs and automation to draft communications, analyze data, and solve problems faster
• Identify opportunities to replace manual workflows with AI-driven processes
• Work closely with our product and engineering teams to improve our AI systems
• Act as both the voice of the customer and an operator of AI-powered workflows

Skills

• Naturally uses AI tools (ChatGPT, Claude, etc.) every day
• Thinks in systems, workflows, and automation
• Has strong ambition and a clear desire to grow into roles like front-end engineering, AI engineering, solutions engineering, sales, or product management
• High energy, curious, and proactive
• Strong communicator who enjoys working with people
• A systems thinker who looks for leverage, not just effort
• Deep familiarity with AI tools and a strong instinct for using them effectively
• Clear ambition and interest in building a career across technical, product, or commercial roles
• Built side projects, tools, or automations
• Experimented with APIs, scripting, or lightweight coding (JavaScript, Python, etc.)
• Created custom GPTs, agents, or internal tools

Benefits

• 100% remote (U.S.)
• Full health, dental, and vision coverage + generous PTO

Company Overview