Note: The job is a remote job and is open to candidates in USA. Insperity provides a comprehensive suite of HR solutions and is seeking an Associate Software Implementation Analyst for a temporary assignment. This role involves client discussions, project activities, and learning to configure systems for enterprise project implementations.

Responsibilities

• Hosts remote kick-off meetings with clients to determine client business objectives for project implementations
• Creates configuration notes documentation and reviews with more experienced Implementation personnel for any configuration abilities that do not exist in the product and accuracy prior to sending to client
• Completes setup of the client’s software, getting verification of questions answered by more experienced Implementation personnel
• Works with Analyst team to learn how to configure ongoing system requests as needed per project
• Configures interfaces to integrate with existing HR, payroll or accounting systems
• Tests interfaces to confirm integration is complete
• Works with Analyst team to tailor formal training to meet the customer’s specifications
• Provides new client training (administrator, operator, supervisor, and employee), as required, on applicable Insperity Business Performance Solution’s software
• Documents and reviews open issues list from training with pertinent personnel and updates configuration as necessary. Updates configuration notes with any changes made
• Works with client on system optimization through project closing
• Works with appropriate team members and mentor to coordinate timing of project deadlines, etc
• Works to improve customer experience and satisfaction, increasing customer reference-ability

Skills

• Bachelor's Degree in Computer Science/Management Information Systems or related field is desired
• Solid interpersonal skills to interface with co-workers and customers
• Ability to manage multiple projects and tasks to completion with minimal supervision
• Excellent written & verbal presentation skills
• Experience in communicating technical and project information in a business context
• Demonstrated track record in delivering quality, on-time business solutions to a diverse customer base
• Strong customer relations, time management and organizational skills
• Experience in system integration, HR, Accounting or the computer industry is preferred
• Technical support or training experience is preferred

Benefits

• Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.
• Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.
• Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more.

Company Overview

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