Note: The job is a remote job and is open to candidates in USA. Mountainside Treatment Center is a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. They are seeking an Accounts Receivable Specialist to manage and resolve outstanding accounts receivable, follow up on unpaid claims, and collaborate with insurance companies to ensure timely collections.

Responsibilities

• Review and analyze client accounts to identify outstanding balances
• Initiate contact with insurance companies and clients to resolve unpaid claims
• Utilize various communication methods, including phone calls, emails, and letters to follow up on outstanding balances
• Investigate and resolve insurance claim denials and discrepancies
• Require resubmission of corrected claims as needed and ensure proper documentation
• Collaborate with billing to address any billing errors or issues
• Maintain accurate and up-to-date records of all collection’s activities and communications
• Update clients account information as necessary
• Keep a list of accounts that require management assistance and bring this up during weekly check ins
• Provide exceptional customer service to clients and their families regarding billing and payment inquiries
• Address and resolve clients concerns and questions in a professional and empathetic manner
• Adhere to all relevant laws, regulations, and company policies regarding client confidentiality and billing practices
• Stay informed about changes in insurance policies and regulations effecting collections

Skills

• High School diploma or equivalent required
• Excellent communication and interpersonal skills, with the ability to interact with clients, families, and healthcare professionals in a courteous and professional manner
• Associate's or Bachelor's degree preferred
• Knowledge of medical terminology, insurance terminology, and billing procedures in a healthcare setting preferred
• Knowledge of billing regulations and compliance requirements preferred

Benefits

• Paid Sick Time

Company Overview