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[Remote] Account Manager, Personal and Home Care (West Coast)

Remote · Sri Lanka Full-time

Note: The job is a remote job and is open to candidates in USA. Clariant is a Swiss-based global specialty chemicals company, and they are seeking an Account Manager to drive growth within their Personal and Home Care division. The role involves acting as a trusted advisor to key customers, developing new opportunities, and ensuring a seamless customer journey while managing contracts and pricing to secure long-term customer loyalty.

Responsibilities

  • Strengthen customer relationships to increase satisfaction, trust, and long-term retention
  • Expand share of wallet and deliver year-over-year growth through targeted commercial strategies
  • Improve profitability by leading contracts, pricing, and overdue management activities, provide actionable customer demand insights to support portfolio and planning decisions
  • Reduce churn by identifying risks early and executing retention plans
  • Maintain a high-quality CRM pipeline that supports growth targets
  • Deliver accurate forecasts that enable effective business planning and resource allocation
  • Accelerate new business by partnering with Business Development Managers on opportunity scouting and pipeline expansion
  • Ensure excellent customer experience by coordinating seamlessly with Customer Service teams
  • Operate effectively in a coordinated, multi-point engagement model to strengthen customer outcomes
  • Foster internal trust by communicating clearly, meeting commitments, and driving cross-functional alignment
  • Prioritize key actions that maximize sales impact and support growth objectives

Skills

  • Bachelor's degree in Engineering, Chemistry, Pharmaceutical Sciences, Business, or related field
  • Minimum 5 years of account management experience, ideally within the Personal and Home Care industries
  • Proven success collaborating with cross-functional teams and managing multiple customer touchpoints
  • Strong sales-driven mindset with a track record of achieving and exceeding targets

Benefits

  • Medical/Dental/Vision Insurances
  • Paid Holidays
  • PTO time with a carry-over benefit
  • Tuition Reimbursement
  • Wellness Program
  • EAP Program
  • Spending and Savings Accounts
  • Life/AD&D Insurance
  • Disability Insurance
  • Pet Insurance
  • Online discount Mall
  • Auto/Home Insurance
  • Identity Theft Protection
  • Legal Services Plan
  • Annual bonus
  • PTO
  • A company vehicle
  • Opportunities for career growth within a dynamic, global organization

Company Overview

  • Clariant is a chemical company that specializes in care chemicals, adsorbents, and additives. It was founded in 1995, and is headquartered in Muttenz, Basel-Landschaft, CHE, with a workforce of 10001+ employees. Its website is https://www.clariant.com/ja-JP/Corporate.
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