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[Remote] Account Manager (PBSA/BTR)

Remote · Egypt Full-time

Note: The job is a remote job and is open to candidates in USA. UniHomes is a rapidly scaling PropTech leader focused on transforming the student rental experience. The Account Manager will be instrumental in establishing UniHomes' presence within the Purpose-Built Student Accommodation (PBSA) and Build-to-Rent (BTR) sectors, driving partner success and optimising listings on their platform.

Responsibilities

  • Develop and maintain robust, high-value relationships with key decision-makers within PBSA and BTR operators
  • Serve as the primary strategic point of contact, leading ongoing discussions around performance, optimisation, and new opportunities
  • Conduct a minimum of 10 impactful meetings per week, including in-depth account reviews, strategic follow-ups, and platform training sessions
  • Actively represent UniHomes at industry networking events and conferences to strengthen relationships and uncover new opportunities
  • Proactively monitor, analyse, and significantly improve the performance of operator listings, ensuring maximum visibility, competitiveness, and data accuracy
  • Deliver regular, insightful reports and data-driven recommendations that directly contribute to partner success and conversion rates
  • Provide weekly performance headlines and comprehensive reports to the Head of PBSA and BTR
  • Ensure all partner listings are complete, up-to-date, and consistently exceed platform standards across pricing, availability, rich media (images/virtual tours), and detailed property information
  • Collaborate with operators to effectively roll out impactful promotional offers and dynamic seasonal adjustments
  • Work seamlessly across our product, content, and marketing teams to address client needs swiftly and enhance overall platform functionality
  • Identify and help implement process improvements that elevate partner satisfaction and streamline operational efficiencies

Skills

  • Minimum of 3 years' hands-on Account Management experience within a B2B setting
  • Exceptional interpersonal and stakeholder management skills, with the ability to build rapport and influence at all levels
  • A strong commercial mindset underpinned by a proactive, data-driven approach to account growth and revenue generation
  • Proficient and comfortable navigating property management systems, CRM platforms (ideally Salesforce), and various online marketplaces
  • Highly organised, capable of managing a diverse portfolio of accounts simultaneously while maintaining meticulous attention to detail
  • A clear, confident, and persuasive communicator (both written and verbal) who can articulate complex information effectively
  • Full, valid UK driving licence (as this is a field-based role with regular travel)
  • Experience and a strong network directly within the Purpose-Built Student Accommodation (PBSA) and/or Build-to-Rent (BTR) sector
  • Direct experience within the PropTech, SaaS, or online marketplace environments
  • Familiarity with occupancy strategies, revenue management, and seasonal trends specific to student accommodation
  • Experience with the International Student Market

Benefits

  • Car allowance
  • Commission (OTE £50,000+)
  • Flexibility of remote work for the first half of the year
  • Traveling nationally up to three days a week with some overnight stays
  • Complimentary breakfast
  • Hot & cold drinks
  • Snacks
  • Pool table
  • Holidays
  • Length of service days
  • Voluntary day
  • Enhanced pension scheme
  • Pension salary sacrifice scheme
  • Healthcare scheme
  • Employee Assistant Programme
  • Sick pay
  • Enhanced maternity & paternity pay
  • Career progression
  • A commitment to personal and professional development
  • Employee awards
  • Refer a friend scheme
  • Staff discounts
  • Mental health and financial support
  • Company social events

Company Overview

  • Unihomes is an online portal that provides a database of housing and accomodation for students including search, comparison and billing. It was founded in 2015, and is headquartered in Sheffield, Sheffield, GBR, with a workforce of 51-200 employees. Its website is http://unihomes.co.uk.
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