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[Remote] Account Manager

Remote · Qatar Full-time

Note: The job is a remote job and is open to candidates in USA. Ravago Chemicals North America is focused on growing segment chemical sales within the assigned territory. The Account Manager will be responsible for achieving profitable revenue growth through new business development and maintaining existing sales, while managing sales plans and customer relationships.

Responsibilities

  • Achieve profitable revenue growth, including robust new business development, at the same time maintaining existing sales
  • Achieve stated gross margin targets through the revenue growth above, combined with best practice pricing management and product line mix
  • Develop, execute and manage sales plans, sales budgets, and expense budgets
  • Prospecting & new business development centered on specialty products and high growth applications
  • Establish, track and close new business targets consistent with long-term growth objectives, documented and updated in CRM weekly
  • Customer and supplier interface accountability include meetings and frequent interaction with both Purchasing and R&D, training, industry events and strategic entertainment
  • Work both directly and cooperatively with channel partners to close business based on customer's purchasing requirements
  • Create and maintain CRM data and sales statistics as required – including sales calls, pipelines, customer contacts, supplier joint projects, and competitive pricing requests
  • Maintain and share Outlook calendar for work activities that are used for sales statistics and joint collaboration with Sales Manager
  • Work with Technical Service, Customer Service, Sales Manager, Segment Manager and Supplier Partners to ensure customer requirements and satisfaction are met
  • Proven ability to interact effectively across functions and levels at customers, suppliers and internally within Ravago Chemicals North America

Skills

  • Primary responsibility is to grow segment chemical sales (CASE) within the assigned territory
  • Achieve profitable revenue growth, including robust new business development, at the same time maintaining existing sales
  • Achieve stated gross margin targets through the revenue growth above, combined with best practice pricing management and product line mix
  • Develop, execute and manage sales plans, sales budgets, and expense budgets
  • Prospecting & new business development centered on specialty products and high growth applications
  • Establish, track and close new business targets consistent with long-term growth objectives, documented and updated in CRM weekly
  • Customer and supplier interface accountability include meetings and frequent interaction with both Purchasing and R&D, training, industry events and strategic entertainment
  • Work both directly and cooperatively with channel partners to close business based on customer's purchasing requirements
  • Create and maintain CRM data and sales statistics as required – including sales calls, pipelines, customer contacts, supplier joint projects, and competitive pricing requests
  • Maintain and share Outlook calendar for work activities that are used for sales statistics and joint collaboration with Sales Manager
  • Work with Technical Service, Customer Service, Sales Manager, Segment Manager and Supplier Partners to ensure customer requirements and satisfaction are met
  • Proven ability to interact effectively across functions and levels at customers, suppliers and internally within Ravago Chemicals North America
  • Ideal candidate will have experience in formulation and/or sales across a broad range of applications
  • Complex thinking skills in translating customer needs into solutions – and solutions into commercial sales
  • Demonstrated past success with developmental/R&D sales for new customer projects, as well as success with market share shift (tactical selling) through customer Purchasing team to replace competitive business across various accounts and applications
  • Technical aptitude and problem-solving skills
  • Broad knowledge of solutions, materials and processing across applications and market segments
  • Minimal training and oversight required. Self-motivated and able to work autonomously on a day to day basis
  • Team player, both internally and externally
  • Strong interpersonal, communication and organizational skills
  • Able to travel 30% - 50% (depending on where candidate resides)
  • Good computer skills, proficiency with PowerPoint, Excel, Word and Outlook and CRM
  • Professional presence, including: excellent verbal and written communication and presentation skills; professional entertainment with customers and suppliers; professional participation in industry associations and/or networking events
  • Account management experience in the CASE market (coatings, adhesives, sealants, and elastomers)
  • Education: Bachelor's Degree from an accredited college or university: technical discipline related to Chemical Sales is preferred (Chemistry, Chemical Engineering, Biology, Microbiology, etc) or Business degree
  • Equivalent experience considered in lieu of degree
  • Systems Experience: Microsoft suite: PowerPoint, Outlook, Excel and Word
  • CRM

Company Overview

  • For more than 50 years, Ravago Chemicals North America (RCNA) has provided quality, innovation, and sustainability to the specialty ingredient and chemical markets through its family of companies. It was founded in 1961, and is headquartered in Orlando, Florida, USA, with a workforce of 201-500 employees. Its website is https://na.ravagochemicals.com.
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