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[Remote] Account Manager

Remote · Kenya Full-time

Note: The job is a remote job and is open to candidates in USA. Automation Helpers specializes in assisting organizations to implement, integrate, and automate their business applications to enhance efficiency and productivity. They are seeking an Account Manager who will be responsible for nurturing and expanding client relationships, managing client accounts, and driving business growth. The role involves providing strategic advice to clients, troubleshooting issues, and ensuring successful delivery of automation solutions.

Responsibilities

  • Nurturing and expanding client relationships
  • Managing client accounts
  • Driving business growth
  • Providing strategic advice to clients
  • Troubleshooting issues
  • Facilitating smooth communication between stakeholders and technical teams
  • Identifying opportunities for process improvements
  • Ensuring the successful delivery of automation solutions to clients

Skills

  • Professional services experience (consulting, agency, or similar) working directly on business operations problems
  • A track record of identifying opportunities and value for small to medium-sized businesses
  • Skilled at asking the right questions and drawing out how a business really works
  • Organized and proactive, with experience managing a pipeline and closing contracts
  • Comfortable coordinating multiple clients and projects at once
  • Familiarity with no-code/low-code tools (Airtable, SmartSuite, Make, etc.)

Company Overview

  • We help organizations implement, integrate, and automate their business applications. It was founded in 2023, and is headquartered in , with a workforce of 11-50 employees. Its website is https://www.automationhelpers.com/.
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