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[Remote] Account Manager

Remote · Ethiopia Full-time

Note: The job is a remote job and is open to candidates in USA. Mirion Technologies is seeking an Account Manager to service a customer base of 200-250 accounts across various sectors. The role involves developing strategies to meet sales quotas and acting as the primary point of contact for customers.

Responsibilities

  • Determine key customer accounts in each territory that provide a significant percentage of sales
  • Responsible for keeping abreast of competitive products, pricing, and strategies
  • Responsible for selling products, services, and solutions to a customer base
  • Responsible for meeting sales quotas and providing yearly territory AOP numbers
  • Establish and execute account management strategies and actions for all accounts
  • Assisting in developing and implementing sales forecasts, documenting business opportunities, performing sales contract reviews, and reporting sales performance to Management
  • Acting as the main point of contact for customers
  • Support the preparation of formal proposals
  • Providing information to the inside sales and service specialists to respond to customers
  • Respond to all product questions or concerns from customers
  • Ability to visit all customer accounts regularly
  • Ensure ongoing maintenance of relationships and service calls to promote goodwill or to resolve equipment performance problems
  • Thorough understanding of the product and discussing product needs with customers
  • Perform product demonstrations and present product offerings and pricing proposals
  • Continuous training on the Mirion product portfolio
  • Read and understand technical and non-technical documents and contracts related to the sale of products
  • Participate in trade shows and conferences
  • Work with purchasing department/authorities for all accounts to understand and be informed of the process, including various federal, state, and local government agencies
  • Ability to negotiate pricing and offerings with customers
  • Provide field quotations
  • Work with inside sales support and technical support teams (ASG, Product Managers, etc.) to develop and submit formal quotations
  • Attend weekly, monthly, and quarterly meetings as assigned
  • Maintain PBR
  • Identify, track, manage, and follow up on sales opportunities
  • Develop pipeline analysis and reports
  • Work with ASG for support
  • Prepare monthly reports
  • Support internal departments as requested within the sales function
  • Perform other duties as assigned as needed by the sales director
  • Company code of ethics
  • Superior customer service

Skills

  • Minimum 3 to 5 years of experience selling in a highly technical environment or related industry
  • College/Post-Secondary Degree in Engineering, Chemistry, Physics, or Science-related discipline
  • Must be able to apply fundamental sales skills
  • Knowledgeable in customer and government procurement and bidding processes
  • Ability to manage and coordinate long-term sales situations
  • Must be technically literate
  • Ability to attend and conduct presentations internally and externally
  • Must have the ability to operate and demonstrate technical equipment
  • Assessment techniques of examining, questioning, evaluating, and reporting sales
  • Must be able to operate independently in own territory
  • Exceptional oral and written communication skills to communicate effectively with all organizational levels and external stakeholders
  • Strong interpersonal, organizational skills along with strong analytical and problem-solving abilities
  • Must have an outgoing personality as most of the job will be direct 'one-on-one' customer situations
  • Strong computer skills in a Windows environment and Microsoft Office
  • A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
  • Exception territory and time management skills
  • Able to build and maintain relationships with corporate departments and customers
  • Able to work efficiently as a part of a team and independently
  • Completed some courses in sales techniques and fundamentals
  • SAP, and Salesforce
  • Electronic, industry, and mechanical components background is an asset

Company Overview

  • At Mirion Technologies, we advance radiation safety and empower the next wave of critical innovation. It was founded in undefined, and is headquartered in , with a workforce of 1001-5000 employees. Its website is https://www.mirion.com/about/mirion-technologies.
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