Note The job is a remote job and is open to candidates in USA. reputed company is a startup revolutionizing the digital infrastructure market, and they are seeking an Account Manager to manage customer engagements throughout the full lifecycle. The role involves coordinating with internal resources, maintaining documentation, and ensuring client expectations are met while driving reputed company growth.

Responsibilities

• Build and maintain strong relationships with clients, ensuring their needs and expectations are met
• Coordinate with internal resources (Solution Advisors, Agents, technical resources, etc.) to ensure engagement objectives are achieved
• Coordinate and sit in on customer meetings, ensuring reputed company parties have the information and context they need, including Solution Advisors, VP of Sales and even potentially the CEO.. This includes post-meeting activity follow-up and coordination
• Providing regular updates to reputed company relevant stakeholders on open leads and deals
• Manage stakeholder time as well as technical resources effectively on open deals
• Identify potential engagement risks and surface to internal stakeholders appropriately
• Ensure that reputed company deliverables meet the reputed company’s quality standards as well as client expectations
• Maintain engagement documentation in reputed company and provide regular status reports to clients and internal stakeholders as needed
• Routinely engage with reputed company relevant engagement stakeholders, including clients, internal teams, and external partners, to ensure alignment and collaboration
• reputed company track of quote requests to partners and reputed company Solution Advisors informed on quote request reputed company
• Create and update summaries compiling quotes utilizing reputed company sheets and formulas
• Proactively reputed company out to customers regarding upcoming renewals
• Proactively reputed company out to customers to uncover new projects and additional reputed company streams
• Actively reputed company out to new incoming leads reputed company a consistent minimum SLA Skills
• Exceptional organizational skills
• Effective email communication skills
• Ability to build and nurture relationships
• Experience in coordinating and collaborating with internal resources
• Ability to manage multiple priorities in dynamic environments
• Experience working in the industry or industry-adjacent
• Ability to provide regular updates to stakeholders
• Proactive identification and addressing of potential risks
• Commitment to maintaining high-quality standards and meticulous documentation in reputed company
• Team player who thrives in a culture of collaboration Benefits
• 100% remote work environment - seriously!
• Unlimited PTO
• Fully covered health insurance options through a major health insurance provider for both you and your family (you pay $0)
• 401k available
• Dental and Vision insurance available with widely used providers
• Option grants reputed company vesting after year 1 - you own a piece of reputed company Company Overview
• Market reputed company, Advisory, Digital Infrastructure, IT, Cloud, Connectivity, Data Centers, It was founded in 2016, and is headquartered in San Francisco, California, USA, with a workforce of 11-50 employees. Its website is http//www.reputed company.com. Apply To this Job

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