Note: The job is a remote job and is open to candidates in USA. Tebra is the only all-in-one EHR+ platform built exclusively for independent healthcare practices. The Account Executive, Customer Growth will drive expansion revenue within the existing customer base by executing cross-sell strategies and identifying growth opportunities. This role involves partnering with account managers and providing feedback to enhance the cross-sell motion.

Responsibilities

• Develop and execute cross-sell strategies that drive revenue expansion from existing clients
• Identify opportunities for expansion revenue within the existing Tebra customer base and conduct outreach to engage with these clients
• Partner Tech Touch account managers to develop a hand off for customers interested in new products and services
• Track and action all internal referrals related to customers who have hand raised and are interested in purchasing new products
• Serve as a trusted advisor as it relates to customers who are interested in adding additional products to their Tebra subscription
• Partner closely with other internal, customer facing teams to uncover expansion and cross-sell opportunities
• Leverage various technologies and team processes that drive proactive engagement and enhance client interactions (Gainsight, Outreach, etc.)
• Assist Account Managers with contract negotiations that require large changes to transaction minimums or monthly revenue
• Provide Sales training and best practices to Account Management and Loyalty teams to drive demo volume and close rates
• Provide feedback and recommendations to improve the efficiency and effectiveness of the cross-sell team

Skills

• At least 1 year of experience working in sales related customer facing role
• At least 4 years of relevant customer service experience
• Proven track record as a successful Account Executive
• Experience prospecting, demoing and closing customer sales opportunities
• Comfortable using technology to drive expansion revenue (SFDC, Outreach, Gong, etc.)
• Bachelor's degree preferred
• Domain experience in healthcare technology is a plus but not required

Benefits

• Beyond base compensation, Tebra offers eligible employees the opportunity for variable pay and a robust benefits package, reflecting our commitment to your overall well-being.
• United States: In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell!
• We also offer a number of resources to help you keep your mind and body healthy.
• Check out Gympass for a great workout, or TelusEmployee Assistance Program to find mental health resources, along with other resources for everyday occurrences.
• Costa Rica: To assist with all of life’s needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount!
• We also offer a number of resources to help you keep your mind and body healthy.
• Check out Gympass for access to health and fitness apps, or Telus Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

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