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[Remote] Account Executive

Remote · Australia Full-time

Note: The job is a remote job and is open to candidates in USA. Climb Global Solutions is a specialty distributor focused on driving success with innovative vendors and value-added resellers. The Account Executive role involves managing sales relationships, onboarding new resellers, and providing exceptional customer service throughout the sales life cycle.

Responsibilities

  • Responsible for specific sales territories, managing Climb’s long-tail vendors, and managing a high volume of email requests
  • Support resellers through precise quoting, smooth order processing, and responsive customer service throughout the quote‑to‑order cycle
  • Strong organizational and follow-up skills
  • Develop a strong working knowledge of our extensive long‑tail vendor portfolio to support reseller needs efficiently
  • Assist reseller partners throughout the full quote‑to‑order process, ensuring accuracy, clarity, and timely follow‑through
  • Engage directly with vendors to source required product information, pricing, and availability for reseller opportunities
  • Provide informed feedback on opportunity‑related questions or seamlessly redirect inquiries to the appropriate vendor for deeper clarification
  • Cultivating strong relationships and acting as the primary point of contact for assigned territory partners to ensure partner satisfaction
  • Familiarity and comfort level with a team environment
  • Consistently articulating Climb Channel Solutions’ value proposition to assigned territory partners in order to maintain and increase Climb’s footprint within each customer
  • Acting as liaison between vendor partners and channel resellers to grow business within the assigned territory and gain market share

Skills

  • Minimum of 1-2 years professional experience
  • Bachelor's degree
  • Authorized to work in the US
  • Proficient at communicating both written and verbal
  • Excellent organisational skills
  • Strong desire to learn new skills
  • Comfortable using the computer including Microsoft Office
  • Excellent attention to detail
  • Ability to manage time effectively and prioritize tasks appropriately
  • Strong communication and interpersonal skills
  • Excellent customer service, problem solving, and selling techniques
  • Familiarity with Pipeline and Forecasting methodology
  • Assisting customers with maximizing upsell opportunities, such as multi-year, extended maintenance, cross-sell, etc
  • New partner prospecting & recruitment
  • Experience with Microsoft Office applications
  • Understanding of different CRM tools

Company Overview

  • Climb Global Solutions is an IT company that offers cloud computing, network security, database management, and software solutions. It was founded in 1982, and is headquartered in Eatontown, New Jersey, USA, with a workforce of 201-500 employees. Its website is https://www.climbglobalsolutions.com/.
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