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[Remote] Account Director

Remote · South Africa Full-time

Note: The job is a remote job and is open to candidates in USA. Health & Wellness Partners, LLC (HWP) is a medical and scientific communications agency focused on advancing patient care through innovative solutions. They are seeking an experienced Account Director to manage client relationships and oversee project execution, ensuring alignment with client goals and budgets.

Responsibilities

  • Lead Project Execution : Manage projects from planning through delivery, acting as the central liaison between internal teams, external vendors, and stakeholders to ensure clarity around deliverables, timelines, budgets, and strategic goals
  • Schedule & Risk Management : Communicate project schedules and updates to all stakeholders. Monitor progress to identify potential risks and implement mitigation strategies proactively
  • Project Tools & Tracking : Utilize project management platforms to build and maintain timelines, tasks, milestones, and deadlines
  • Team Alignment : Facilitate project meetings to ensure cross-functional teams are aligned on methodology, goals, and progress tracking
  • Resource Allocation : Manage project resources within budget, flagging scope changes or out-of-scope requests to the Account Lead and client
  • Documentation & Budgeting : Develop materials, statements of work (SOWs), program budgets, and reconciliations with precision and clarity
  • Team Development : Support onboarding and training of Managers and Coordinators. Delegate tasks and oversee execution to ensure quality and timely delivery
  • Compliance Oversight : Ensure all MLR/FDA approvals are completed on schedule and that content meets client expectations and regulatory requirements

Skills

  • 3-5 years of account/project direction experience within a medical communications or medical advertising agency
  • Located in the Boston or San Diego area is a plus for client collaboration
  • Familiarity with medical terminology and pharmaceutical products and knowledge of regulations and program implementation procedures
  • High level of business acumen, financial awareness and negotiation skills
  • Client intimacy mindset
  • Experience in end-to-end project development, from ideation through implementation
  • Proven ability in organic business development, including crafting tactical recommendations
  • Expertise in Scope of Work (SOW) development and management
  • Excellent oral and written communication and time management skills
  • Proven strong interpersonal skills and the ability to participate constructively and effectively in meetings with a clear understanding of individual action items
  • Proactive problem-solving skills in communications with internal teams and clients
  • Proficiency in Microsoft® Office Suite
  • Familiarity with Project Management platforms, especially Adobe® Workfront

Benefits

  • Immediate eligibility for all benefits, including medical, dental, vision, group term life, short-term and long-term disability
  • Benefits 100% company paid
  • 401k plan employer matching contributions
  • Eligibility for company sponsored incentive plans
  • Generous PTO, including a week off in December for the holidays
  • Paid volunteer time off
  • Tuition reimbursement
  • On-site gym and other employee wellness initiatives
  • Employee Assistance Program
  • Comp pay or comp time for onsite weekend work
  • Availability of cell-phone stipends, based on business need
  • Leadership development training program and other career development programs
  • Remote and hybrid work schedule options

Company Overview

  • Founded in 2005, The HWP Group (Health & Wellness Partners, LLC) is a leading provider of medical communications solutions to global life sciences companies. It was founded in 2005, and is headquartered in Upper Saddle River, New Jersey, USA, with a workforce of 201-500 employees. Its website is https://www.thehwpgroup.com.
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