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[Remote] 100 Percent Remote Customer Service WFH

Remote · Canada Full-time

Note: The job is a remote job and is open to candidates in USA. AO Globe Life is expanding its remote team and seeking motivated individuals who enjoy helping people and building meaningful careers. This opportunity is ideal for recent graduates or professionals who thrive in a people-focused, service-driven environment and want a flexible career with long-term growth potential.

Responsibilities

  • Conduct scheduled virtual consultations with clients through Zoom
  • Help individuals and families understand available benefit options
  • Guide clients through the enrollment process with professionalism and clarity
  • Maintain accurate digital documentation and follow-up communication
  • Deliver excellent client service and build lasting relationships
  • Participate in ongoing training, mentorship, and development sessions

Skills

  • Authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with webcam
  • Customer service or client-facing experience is helpful but not required

Benefits

  • 100% remote work environment from anywhere in the U.S.
  • Flexible scheduling designed to support work-life balance
  • Full training, mentorship, and pre-qualified client consultations are provided
  • Comprehensive training and licensing support
  • Monthly and quarterly performance bonuses
  • Equity opportunities for qualifying team members
  • Long-term income potential through vested renewals
  • Clear advancement opportunities into leadership roles
  • Collaborative, people-first team culture

Company Overview

  • AO serves working families across America and Canada and we are the largest distribution system of Globe Life, American Income Division. It was founded in 1951, and is headquartered in Redmond, Washington, USA, with a workforce of 1001-5000 employees. Its website is http://www.altig.com.
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