About the position The Regulatory Coordinator is responsible for the management, coordination, and integration of regulatory functions at the hospital, hospital outpatient departments, and its off-site campuses. This individual will oversee, coordinate, and perform regulatory activities to ensure full and constant compliance with regulatory requirements including CMS, DNV, state health departments, OSHA, FDA, and disease-specific accreditations and designations. This individual will lead the Quality Management System (QMS) Audit Program including identification of non-conformities, opportunities for improvement, and address through effective corrective action planning. This individual will demonstrate the ability to assess the organization’s effectiveness of the QMS and outcomes which will affect the quality of patient care in accordance with regulatory and accreditation standards. This particular position will support Advocate Children's Hospital.

Responsibilities

• Provide oversight, direction, and coordination for constant survey readiness and compliance with regulatory agencies; monitors licensing and other document renewal for the hospital.
• Serve as the hospital expert and consultant for all regulatory standards, maintaining current knowledge for standards/requirements, changes, and updates.
• Lead the QMS Audit program, ensuring QMS Auditors are trained and competent at the hospital. Maintains the internal and external audit log with respective action plans.
• Facilitates the hospital’s mock survey, participate in other mock surveys and patient tracers according to regulatory requirements. Ensures adequate mock surveyors representing hospital site.
• Provide ongoing coordination of data and information necessary for accreditation and regulatory bodies, including participating in data collection and providing education and support of the use of software programs utilized for documenting and communicating compliance and appropriate actions.
• Develop, disseminate, and implement education for leadership, team members, and medical staff regarding accreditation standards and constant survey readiness.
• Ensures corrective action plans address identified deficiencies and coordinates timely responses to requests. Prepares and presents reports on key regulatory requirements, including maintaining a dashboard on key performance metrics.
• Facilitates the coordination of all survey visits, both announced and unannounced. Ensures a consistent process is in place for reviewing and revising hospital policies, procedures, documents, and other documented information.

Requirements

• Bachelor’s degree in healthcare related field.
• Typically requires 5 years in health care which includes 3 years regulatory experience.
• Knowledge and experience of applying CMS, state agency, and accreditation organization rules, regulations, and standards.
• Knowledge of ISO 9001 standards through application and use.
• Expertise in relationship building with both internal and external customers (i.e, regulatory surveyors).
• Ability to meet tight deadlines for regulatory responses.
• Proficient use of Microsoft Office suite.
• Ability to problem solve, lead multi-disciplinary teams, use conflict management, and team building skills.
• Detail oriented and able to prioritize and organize data and projects.
• Excellent interpersonal, written, and verbal communication skills.

Benefits

• Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
• Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program