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Regional Manager, Retail

Remote · Kenya Full-time

Job Description:

  • Directly manage and develop all Store Managers within the region.
  • Lead all store-level recruiting, hiring, onboarding, training, and succession planning.
  • Build and maintain high-performing teams that embody Margaux’s values and service standards.
  • Conduct regular performance reviews, coaching conversations, and development planning.
  • Own and deliver regional sales goals, profitability targets, and key business metrics.
  • Analyze sales trends, customer insights, and performance data to identify opportunities and risks.
  • Ensure consistent execution of all operational standards, policies, and procedures across stores.
  • Serve as the primary retail owner of product performance across all stores.
  • Champion a best-in-class client experience across all retail locations.

Requirements:

  • 5-7 years of retail management experience, with at least 2-3 of those years as a store manager or multi-unit leader, preferably within luxury, premium, or specialty retail.
  • Proven track record of leading teams and delivering strong sales results.
  • Experience managing hiring, performance management, and employee development.
  • Strong business acumen with the ability to interpret data and drive performance.
  • Exceptional leadership, communication, and organizational skills.
  • Ability to travel regularly between store locations.
  • Passion for delivering exceptional customer experiences and building strong teams.

Benefits:

  • Unlimited Paid Time Off (PTO) policy so you can rest and recharge
  • Sick leave and paid parental leave
  • Health, dental, and vision insurance
  • 401(K)
  • Employee discount on all Margaux products
  • A close-knit, mission-driven team culture

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