Performs quality control review of closing documents. Manages recording process. Follows up on outstanding releases. Job Duties and Responsibilities (Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.

• Responsible for various recording activities, which may include the following: (80-85%)
• Handle all customer filing requests and coordinate requests with other departments. Respond to customer requests for information. Report recordings to customers within established time frames.
• Review all recordings presented for filing to ensure that the documents are in recordable form. Pull and update all files to be recorded. Prepare documents for recording.
• File documents in various county offices in a timely manner. Maintain system to document and track status of recordings. Provide copies of recorded documents back to responsible parties after recordation.
• Compile information for reporting after recording is completed. May update recording blotters with filing information.
• Comply with attorney opinions, customer requests, and company standards.
• May review and file all releases and assignments from lenders after verifying that they are in the correct format.
• May compile all notes and transfer to appropriate individuals. Update title certificates after recording.
• May assist with post-closing issues regarding documents and their location.
• Ensure that all funds necessary to record documents are collected prior to recording; prepare and send final invoices for fees not collected with recordings; may work with Finance/Accounting on month-end reconciliation. (10-15%)
• Perform any additional responsibilities as requested or assigned. (0-5%)

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education:

• Associate degree in business or equivalent knowledge and work experience.

Experience

• 1 to 3 years’ experience in title company environment.
• 1 to 3 years' experience working with vendors and customers.

Knowledge And Skills

• Proficient computer skills (including word processing), typing skills, keyboard experience, and knowledge of AS400.
• Excellent customer service skills.
• Must exercise good judgment on a regular basis and have a high level of attention to detail.
• Effective oral and written communication skills.
• Effective analytical and problem-solving skills.
• Ability to prioritize and handle multiple tasks and projects concurrently. Ability to work under deadline pressure.

Wage: $25.00 - $29.81 hourly; actual wage is based upon education and experience. Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP) Equal Opportunity Employer