Supports the FedEx FedEx(FedEx) Transportation Network by representing FedEx’s business interest to external customers and transportation suppliers. The position provides external purchase transportation solutions to achieve maximum service and minimize overall transportation cost. The Specialist monitors process improvements, system and technology advancements, purchased transportation administrative processes and procedures to effectively adhere to internal and external compliance requirements. Essential Functions Orchestrates strategic plans/projects to ensure effective cost and service measures are maintained to including peak/non-peak programs, OpCo relationships, and FedEx FedEx backhaul and brokerage initiatives. Develops and maintains carrier relationships, and short-term/long-term strategies to best align the FedEx network. Manages, analyzes, and conducts bid and rate negotiations, as well as, customer data to award lanes and ensure sufficient coverage for the FedEx Network. Manages and coordinates purchase transportation needs for the efficient movement of High Profile account package volume while ensuring carriers can meet FedEx service standards (i.e., inter-modal, program based purchase, ad-hoc purchase transportation). Conducts customer communication to purchased transportation setup, shipment updates, cancellation of shipments, issues at pickup/delivery location and carrier equipment pool management. Coordinates and interacts with PGH and FedEx field operations, along with other FedEx Operating Companies (OpCo) to ensure the efficient and cost effective movements of trailers in the network (e.g., project twins, hazmat, and backhaul loads, and brokerage moves). Utilizes Purchase Programs to plan and maximize external carrier capacity, minimize cost, and ensure flexible solutions for specific areas. Investigates and reports external carrier schedule delays, accidents, equipment failures, and problems. Supports internal and external customer service request to resolve potential external carrier service issues by using the Purchase Trace, TMS, EDI/MacroPoint, and network knowledge. Coordinates and manages carrier activities ensuring shipments are picked up and delivered to final destination in accordance with customer delivery requirements. Oversees and maintain purchase transportation programs throughout the year and resolve payment issues. Performs other duties as assigned. Minimum Education High School diploma or GED required, bachelor’s degree in business management, Logistics, or related field preferred. Minimum Experience Five (5) years' experience required in linehaul operations, logistics, transportation industry, or related area. Knowledge Skills and Abilities Software skills, including use of Microsoft Office software and web-based applications. Knowledge of concepts, practices, policies and procedures used in field operations Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals. Ability to effectively provide instruction on process and practice within the department. Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals. Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions. Ability to analyze, review, and make recommendations Ability to troubleshoot issue, draw resources, and develop solutions. Job Conditions Some travel required Preferred Qualifications: The preferred candidate will have Linehaul Management / Linehaul Coordinator experience. Pay Transparency: USA: $25.42/hr - $50.85/hr, CO: $25.42/hr - $48.73/hr, CA: $26.84/hr - $42.38/hr, NJ: $26.84/hr - $40.25/hr, OH & VT: $26.84/hr - $40.25/hr, MN: $26.84/hr - $46.62/hr, IL & NV: $26.84/hr - $48.73/hr, Pay: MD, NY & WA: $26.84/hr - $50.85/hr, MA: $28.25/hr - $50.85/hr, RI: $31.08/hr - $46.62/hr, CT: $31.08/hr - $48.73/hr, DC & HI: $32.49/hr - $48.73/hr, NYC: $32.49/hr - $50.85/hr (Range: FEC_SH27) Additional Details: This position is 100% remote work and may be located anywhere within the United States excluding AK, HI and U.S. territories. Hours are 8am to 5pm Eastern Time, Sunday-Thursday. Pay Transparency: The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. For details on our comprehensive benefits, click here. Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [email protected]. Applicants have rights under Federal Employment Laws: Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice (bilingual) Right to Work Notice (English) / (Spanish)