Ares Management is a leading global alternative investment manager, committed to fostering a welcoming and inclusive work environment. The Property Management Administrator will support market-level property management teams for an assigned real estate portfolio, focusing on tenant services, property performance, and ensuring high levels of tenant satisfaction.

Responsibilities

• Executes a high level of customer service to tenants within the portfolio through a sense of urgency with responding to tenant requests, and actively dispatching work orders to vendor partners
• Ensures that the move-in/move-out process within their assigned portfolio is being executed timely and efficiently through coordination with the property manager
• Actively engages with tenants to maintain low levels of accounts receivables through regular contact, processing of collection notices, necessary chargebacks, and tenant account management
• Ensures that tenant certificates of insurance are accurate and up to date
• Prepares tenant correspondence as directed by the Property Manager
• Tracks and codes invoices to ensure accurate and timely processing of expenses for assigned properties
• Actively manages vendor partner insurance certificates, purchase orders, work orders, and contract documents
• Ensures that the onboarding and offboarding of properties through acquisitions/dispositions is coordinated efficiently with the transactions teams
• Assumes additional responsibilities and performs special projects as needed or directed

Skills

• Proficiency in standard Microsoft Office software programs
• Ability to communicate effectively with tenants, vendor partners and internal teams
• Ability to interpret property-level and corporate documents such as tenant leases and policy manuals
• Associate's degree or vocational training
• Previous experience working with multiple managers and departments

Benefits

• Discretionary performance-based bonus
• Comprehensive Medical/Rx, Dental and Vision plans
• 401(k) program with company match
• Flexible Savings Accounts (FSA)
• Healthcare Savings Accounts (HSA) with company contribution
• Basic and Voluntary Life Insurance
• Long-Term Disability (LTD) and Short-Term Disability (STD) insurance
• Employee Assistance Program (EAP)
• Commuter Benefits plan for parking and transit
• Access to a world-class medical advisory team
• A mental health app that includes coaching, therapy and psychiatry
• A mindfulness and wellbeing app
• Financial wellness benefit that includes access to a financial advisor
• New parent leave
• Reproductive and adoption assistance
• Emergency backup care
• Matching gift program
• Education sponsorship program

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