Project Manager The Project Manager will lead a cross-functional project team, driving meaningful change, and ensuring the delivery of high-impact digital services to the State of Connecticut. The Project Manager will develop and manage project plans, establish effective project governance, manage vendors, facilitate meetings and agile ceremonies, provide regular status reports, identify and manage risks, and act as the primary point of contact for stakeholders. Experiences Required for This Role Project Planning & Management – At least 5 years of experience and use cases with the following:

• Defining project scope, objectives, and deliverables
• Creating project plans, schedules, and timelines
• Organizing and facilitating internal and external meetings
• Preparing and distributing progress reports
• Communicating plan deviations and implementing corrective actions
• Establishing and managing a well-defined project management process
• Championing continuous process improvement

Risk/Issue Management & Mitigation – At least 5 years of experience and use cases with the following:

• Identifying, tracking, and comprehensively documenting project risks and issues
• Assessing potential impact of identified risks and issues
• Developing and implementing effective mitigation strategies
• Proactively addressing risks to minimize disruptions and maintain progress
• Ensuring compliance with policies, procedures, and regulatory requirements

Team Management & Team Building – At least 5 years of experience and use cases with the following:

• Fostering a collaborative and results-driven work environment
• Holding teams accountable for commitments and ensuring alignment with project objectives
• Removing roadblocks and impediments that hinder team progress
• Leveraging organizational resources to improve team and individual capacity for project work
• Managing vendor relationships and coordinating activities of third-party resources effectively

Knowledge, Skills, and Ability Project Management

• Extensive experience in varying project management methodologies, including the ability to manage projects using Agile, Waterfall, Hybrid, Scrum, or Kanban as appropriate
• Expert in PPM (Project and Portfolio Management) tools such as Monday.com
• Expert in Microsoft Office Suite and diagramming tools such as Miro or Visio
• Proficiency in software development tools such as JIRA and Confluence
• Ability to translate technical and design tasks into project plans, and effectively communicate technical concepts to non-technical stakeholders

Ability to successfully manage multiple projects concurrently Performance in Complex Situations

• Experience in managing stakeholder expectations and maintaining positive relationships
• Expert in managing conflicts and resolving disputes among diverse stakeholders
• Strong problem-solving skills, finding innovative solutions to move projects forward
• Skilled in drawing out unexpressed dependencies, requirements, and expectations
• Comfort in blazing a path through an ambiguous work environment
• Judgement in dealing effectively and diplomatically with all levels of government staff
• Ability to maintain strict confidentiality

Preferred Skills & Qualifications

• A bachelor's or master's degree in business or related field
• PMP (Project Management Professional) certification
• 3+ years of leadership experience
• Experience with web management content systems such as SiteCore
• Exposure to various technology platforms and services, including Salesforce, MuleSoft, Azure, Power Platform, ForgeRock, and Google Analytics