Job Description:

• Responsible for the creation of Scope of Work (“SOW”)
• Collaborates with all agency teams to establish effective project plans, staff plans, forecast upcoming work and allocate resources
• Manages effective, efficient workflow of all projects on assigned accounts
• Develops timelines and advises on estimates; manages projects to remain on time and budget; flags timing and budget concerns to course correct
• Schedule and lead project kick-off meeting (as it relates to schedule, job level, folder structure and location, SOW, creative assets, etc.)
• Work with internal team to define program requirements and system specifications. Work with client on as-needed basis
• Initiate and conduct formal internal review meetings to secure creative approvals
• Initiate and conduct formal team status meetings, document risks and issues for internal purposes
• Maintain daily communications with team members on all projects
• Work closely with the team to determine and understand daily project status
• Ensure that issues and risks are anticipated, identified and properly escalated and resolved. Seek final resolution on all issues so projects do not stall or fall out of scope without warning
• Conduct internal copy/layout reviews with core team and ensure all assets are routed internally, with specific attention to required creative and proofreading approvals
• Ensure adequate amount of time, whenever possible, for the routing and review of materials
• Facilitate presentations and review of final asset with client and provide recommendations pertaining to budget, timing, production, etc.
• Identify out-of-scope activities
• Manage the financial tracking process for the project (create job status report, attend accounting meetings, maintain the estimate by reallocating hours as necessary, flag overages, identify delays that may affect budget, etc.)
• Takes ownership of and enforces agency processes by providing meaningful feedback to all teams
• Analyzes and recommends process improvements to enhance efficiency, including systems and/or software recommendations
• Tactful, yet assertive communication style; able to foster positive relationships with agency teams
• Provides meaningful performance input for other employees in all departments
• Maintains a high level attention to detail
• Maintains a professional and positive attitude
• Seeks out additional opportunities to expand experience and cultivate expertise
• Performs other duties as assigned

Requirements:

• Bachelor’s Degree required
• 2-5 years project or account management experience in Pharma agency environment
• Experience with timeline development and budget management required
• Ability to establish and build productive relationships with diverse personalities
• Must be self-motivated, professional, detail-oriented and possess excellent communication skills
• Comfortable working under pressure within tight deadlines while maintaining a positive attitude
• Must have an enthusiastic desire to continuously learn, evolve and innovate
• PC, MS Office Suite software experience required
• Workfront and Jira experience required

Benefits:

• You will receive a 401K plan with an employer match contribution up to 4% (immediately vested)
• Life insurance
• Disability coverage
• Medical, dental, and vision plans
• Enjoy flexible working arrangements, including hybrid and remote work
• Option to work from anywhere across the globe two weeks each year
• 20 vacation days plus one personal well-being day
• Recognise 9 public holidays
• Gifted end-of-year holidays
• Early Summer Friday finish in June, July, and August
• Access free counselling through our employee assistance program
• Personalized health support
• Enhanced maternity, paternity, family leave, and fertility policies
• Continuous opportunities to professionally develop with on-demand training
• Support and global mobility opportunities across the business