About Global University Systems (GUS) Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.

About the Role

The role involves coordinating and supporting successful planning, execution, and completion of IT and operations projects. The Project Coordinator will act as a vital link between technical and operational teams, ensuring alignment of project goals, timelines, and deliverables. This position requires a proactive approach, strong attention to detail, and the ability to manage multiple priorities to ensure projects are delivered on time and within defined scope.

Key Responsibilities

Coordinate daily project tasks and timelines. Monitor progress and ensure alignment with project goals. Escalate issues or delays proactively. Liaise with IT, operations, finance, student services, and other stakeholders. Align project deliverables with cross-functional requirements. Manage communication and expectations across teams. Provide regular updates to internal and external stakeholders. Identify and communicate risks, propose mitigation strategies. Ensure deadlines are met and expectations are managed Assist in requirements gathering and analysis. Develop and maintain project schedules, reports, and documentation. Record meeting notes, action items, and status updates. Support quality assurance processes during development and implementation Track and report on project milestones and deliverables. Maintain audit-ready documentation. Assist with system rollouts, data migration, and testing. Identify opportunities for process improvement. Contribute to optimization of IT and operational workflows. Experience & Skills Bachelor’s degree: any project management courses completed will be an advantage. 3 - 6 years of overall experience, with maximum exposure/experience in project coordination/management activities. 2–4 years of experience in project coordination or operations within IT, SaaS, or technology-driven environments. Understanding of IT systems, infrastructure, or software development lifecycle is a plus. Confident use of project and development methods as well as extensive know-how of methods, tools and applications for project management Experience in a fast-paced environment with a focus on customer satisfaction Strong analytical and conceptual thinking as well as a very structured and independent way of working High level of commitment, ambition and passion Fluent in English is required, both written and spoken. Other Information Please note this position is only available on our consultancy agreement. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies. Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.