Position Summary: Under the supervision of a registered pharmacist – and in accordance with all applicable laws and regulations and standard policies and procedures of the department, a Population Health Pharmacy Technician shall assist the pharmacist in improving the health of populations through optimized medication management, improved access to medications, and excellent customer service. Experience: High school diploma or equivalent required Certified Pharmacy Technician (CPhT) preferred and encouraged Previous experience in a community/retail pharmacy setting preferred Strong attention to detail and organizational skills Excellent communication and interpersonal skills Ability to work in a fast-paced environment and handle multiple tasks Proficiency in using pharmacy software and technology Physical Requirements

• Normal working conditions. Environmentally controlled indoor office setting
• Must be able to attend meetings throughout the system and/or periodically travel
• Concentration, prolonged sitting, and using the phone

Occupational Hazards

• Potential for musculoskeletal injuries if proper lifting and carrying is not applied
• Potential eye and/or back strain

Essential Functions:

• Contacting patients with medication-related needs, such as ensuring they pick up prescriptions and supporting medication adherence initiatives.
• Provide exceptional customer service by answering questions, addressing concerns, and offering product recommendations
• Processing electronic refill requests and identifying anomalies for pharmacists to address
• Assisting the pharmacist with tasks related to medication therapy management and chronic disease management
• Maintain accurate patient records and ensure confidentiality
• Adhere to all pharmacy laws, regulations, and organization policies
• Other Duties: Perform other duties as may be assigned by the pharmacist, pharmacy technician supervisor, and pharmacy director/manager.

This position may be either hybrid or remote. #LI-MC1 Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.