About the position Join a well-established gastroenterology practice where you’ll play an important role in supporting patient care and keeping daily operations running smoothly. We’re looking for a dependable, organized team member who enjoys working with patients and collaborating with others. This role will split time between our two offices, located in Berkeley and Walnut Creek.

Responsibilities

• Prepare and maintain patient charts and documentation
• Verify insurance and assist with prior authorizations
• Answer calls, respond to messages, and manage incoming faxes
• Schedule procedures and coordinate with surgical centers
• Review and communicate patient results using Epic EHR
• Collect co-pays and assist with account balances
• Provide occasional front desk or call center support
• Assist with additional tasks as needed

Requirements

• Minimum 2 years of healthcare experience
• Experience with Epic EHR required
• Familiarity with PPO, HMO, and Medicare insurance plans
• Knowledge of HIPAA and medical terminology
• Ability to travel between Berkeley and Walnut Creek offices

Nice-to-haves

• GI experience a plus

Benefits

• Medical through Anthem Blue Cross PPO
• Low-Cost Dental and Vision
• Medical FSA & HSA
• Basic Life & AD&D Insurance
• Long Term Disability
• 401K plan with an employer contribution
• Access to Financial Advisors
• Identity Theft Program
• Paid Time Off
• Company Paid holidays
• Life Assistance Program
• Commuter & Parking Benefits
• Secure Travel Services
• Healthy Rewards Program
• Will Preparation Program
• Discounts for Cellular phone
• Discounts for Gym memberships
• Optional Life & AD&D Insurance
• Aflac Supplemental Insurance
• Pet Insurance