Directs, supervises, and coordinates the daily activities of a team (or teams) with the Patient Access Center to assure efficient operations. Manages the coordination of patient appointments and assessments of chief complaint to assure appropriate appointment, physician, and location is achieved. Assures service excellence of Access Center operations to patients, physicians, and internal customers; and other duties as assigned. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) preferred 4 years of medical office or call center experience required Knowledge of IDX, EPIC and other related programs.

• Proficiency in Microsoft Word, Outlook and Excel

Total Rewards The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits.