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Partnership Success Manager - Florida

Remote · Hong Kong Full-time

Job Description

Can you walk into any school and instantly relate to anyone on staff because you know and have shared their school-year experience? Do you believe strong relationships are the secret to business success? Are you comfortable traveling 100+ days a year so that you can be in person and create meaningful relationships with clients? If you answered “YES!” to all three, you just might be our next Partnership Success Manager! 240 Tutoring is looking for a kind, confident, strategic communicator to serve as the face and heart of our partner experience. This person will be the steady hand, the listening ear, and the go-to guide for our institutional partners in teacher education. ✨ Your Mission: To build lasting, trust-based relationships with our Florida partners—ensuring their success feels like your own. You’ll be their advocate, their cheerleader, and their problem solver, showing up with empathy, strategy, and follow-through from day one to long after the partnership is established. 💼 What You’ll Do: Own the partner relationship from initial conversations through renewal and beyond, becoming their trusted point of contact. Listen deeply to each partner’s goals and pain points, ensuring your support is personalized, relevant, and proactive. Communicate with clarity and heart—whether guiding through tough conversations or celebrating a win. Anticipate and address issues before they escalate, offering solutions that align with both partner needs and company goals. Collaborate cross-functionally with internal teams (tech, product, curriculum) to make sure the partner experience is seamless. Celebrate partners’ wins with intentional gestures that reflect their values and victories. Track milestones and outcomes across partner programs to inform strategy and foster continuous improvement. Adapt your communication style to meet each partner where they are—whether that’s drop-ins, virtual calls, thoughtful emails, or a quick celebratory text. 🧠 What You Bring: A customer-first mindset—you don’t just want to solve problems, you want to understand people. 3+ years of classroom teaching experience (public schools or private education settings). Excellent communication skills, both written and verbal, with a natural ability to build rapport and trust. A servant-leader approach—you’re not afraid to get in the trenches to help a partner succeed. High emotional intelligence and the stamina to stay emotionally present through complex or stressful situations. Confidence in handling difficult conversations with grace, empathy, and clarity. Tech-savvy with systems like G-Suite, HubSpot, Slack, and CRMs. Proven organization and follow-up skills—your calendar and inbox are your superpowers. A strong sense of integrity—you’d return a lost wallet with the cash still inside. 🏆 Bonus Points If You: Have experience in teacher prep, higher ed partnerships, or B2B SaaS in education. Are energized by variety—no two partner situations or weeks are the same. Like to add unexpected touches to client relationships (coffee runs, surprise swag, handwritten cards). 📍 Job Details: Job Type: Full-time Salary: $80,000 – $90,000 per year Location: Florida / Remote with up to 100 days of travel required to partner campuses or industry events. Benefits: Medical Insurance with employer contribution and $0 copays Dental Insurance Vision insurance Life insurance 401(k) + employer contribution Paid time off Parental leave Professional development assistance ✅ Apply now if you: Light up at the idea of building meaningful partnerships in the world of education Believe the little things—follow-ups, kindness, and integrity—make the biggest difference Are you ready to be someone’s “person” Background Check: 240 will conduct a background check for the final candidate in this hiring process. Any offer made will be contingent upon the passing of this background check. 90-Day Introductory Period: All new employees will begin with a 90-day introductory period during which we will assess job performance, adherence to company policies, and overall fit for the role. 240 Satisfaction Guarantee: This job comes with a Job Satisfaction Guarantee. The company will give you two months' pay to quit if you are not 100% happy with your new job in the first three months.

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