Must reside in Loudoun County, Virginia, preferably Western Loudoun County PART-TIME HOURS Three (3) days per week (Monday-Friday), 12pm-6pm Pay $18-$20/hr Overview Fast-paced, growing pet care business is seeking a Remote Part-Time Administrative Assistant to help with the day-to-day responsibilities of running the business. As a growing business, you would have varied responsibilities in a few operational areas. We wear many hats! Responsibilities · Answer incoming phone calls and respond to any inquiries in a timely manner · Scheduling of new and current clients to include re-scheduling · Manage groomer and sitter schedules · Manage client files and update the information accordingly · Ensure all visits are assigned and completed · Manage Outlook correspondence and respond in a timely manner · Follow company procedures to organize messages · Add appointment notes for groomers and sitters · Be an emergency backup sitter · Use company message boards as needed for communications · Attend events and run errands as needed · Perform other administrative tasks as assigned Qualifications/Skills · MUST LOVE ANIMALS AND PEOPLE · 1-3 years of customer service or data entry experience · Detailed-oriented · Previous use of scheduling software desired, but not necessary · Proficient in Microsoft Office · Ability to work and multi-task in a fast-paced environment · Strong problem-solving skills with the ability to assess challenges, identify solutions, and implement effective resolution independently. · Self-motivated and proactive, with the ability to take initiative, prioritize tasks, and work efficiently with minimal supervision. · Ability to perform well and stay upbeat, positive, and kind when you are pulled in multiple directions by multiple people (or pets) is an absolute must. · Obsessive about lists and checking things off your to-do list · A strong understanding of technology tools and the ability to learn quickly is important to master the tools we use in our business including basic Microsoft Office, Social Media platforms for business, and others specific to the pet care business. · Excellent oral and written communication skills, able to function at a high level of customer service and maturity. · Must have your own reliable transportation and smartphone. · Previous experience in the pet industry or with dogs & cats is preferred. · Experience with events, marketing and social media a PLUS! Ideal Candidate The ideal candidate is detail-oriented, dependable, proactive, and thrives in an environment where priorities can shift quickly. You should enjoy helping both clients and team members while maintaining a high level of professionalism and customer service. If you are passionate about animals, highly organized, and excited to grow with a local business, we encourage you to apply! Pay $18.00 - $20.00 per hour Work Location Remote