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Outbound SDR – US Time Zone

Remote · Italy Full-time

Job Description:

  • Advising customers on potential solutions, providing ongoing support, and building strong relationships through excellent customer service
  • Preparing outbound outreach campaigns and email sequences, while responding promptly and professionally to customer enquiries
  • Identifying, prospecting, and contacting new leads through both inbound and outbound channels, following up via email, phone, and other outreach methods
  • A/B testing different approaches to optimize results and improve conversion rates
  • Conducting online platform demos to showcase our products' benefits and features
  • Creating and negotiating offers to close deals with potential customers
  • Upselling to active customers by identifying additional value and benefits

Requirements:

  • 1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets
  • Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers
  • Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions
  • Comfortable using a variety of technology platforms and tools
  • Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines
  • Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure
  • Enjoy giving online demos
  • Experience working with diverse companies and industries

Benefits:

  • Enthusiastic and fun colleagues
  • Startup mentality and opportunities
  • Regular team activities and collaborations
  • A mindful onboarding process with ramp-up and learning time
  • A team that listens and values open communication
  • Direct feedback and the opportunity to make a real impact

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