The Order Operations Coordinator provides internal support across order operations, accounts payable (AP), and related administrative workflows. This role focuses on data entry, documentation, and internal coordination to ensure accurate records and smooth processing of orders and financial documentation. This is an entry-level, non-customer-facing position that supports day-to-day operational tasks under the direction of Order Operations. This position is fully remote located within the United States.

Responsibilities

This role is designed to support operational efficiency by handling essential administrative and coordination tasks, allowing Order Operations to focus on higher-level oversight and process management. Enter and update order information in internal systems Maintain accurate records for orders, shipments, and supporting documentation Track order status internally and prepare updates for review Assist with invoice matching and documentation for AP processing Organize and maintain records to support invoicing readiness Support RMA documentation and internal tracking processes Maintain tracking logs, spreadsheets, and internal documentation Assist with internal follow-ups across teams as directed Role Structure & Scope This position is internal-facing only during training No direct communication with customers or external vendors initially Work is performed under guidance of Order Operations leadership Focus is on accuracy, consistency, and process support

Qualifications

Required Skills and Experience High School with 0 - 2 years of customer service, administrative, clerical, or support experience (or commensurate experience). Strong attention to detail and organizational skills Ability to follow established processes and instructions Basic computer skills (Excel, email, data entry) Reliable and able to manage routine, repeatable tasks Preferred Skills and Experience (not required): Experience with order entry, invoicing support, or administrative tasks Familiarity with ERP or internal business systems Exposure to accounting or operations environments Clearance Required: Ability to obtain and maintain a Suitability/Public Trust clearance. Ideal Candidate Profile Detail-oriented and highly organized Comfortable working with structured processes and routine tasks Able to manage multiple small tasks with accuracy Works well in a support role and follows direction effectively Takes pride in accuracy and consistency of work Posted Salary Range USD $18.00 - USD $22.00 /Hr.