Broadridge is a growing company that empowers its employees to accomplish more. They are seeking a contract Operations Associate to join their Cash Management team in Phoenix, AZ, responsible for same day processing of contribution and distribution requests from 401(K) participants.

Responsibilities

• Same day cash processing of contribution and distribution requests from 401(K) participants via checks, ACH, and Federal wire transactions
• Accurately and timely process all daily inquiries research and items
• Handle escalated items and projects given by management
• Enter and release wires in the wire system, carrying out Quality Control, consistently double checking any transactions that are processed by the team
• Closing process which includes balancing transactions at the end of each day

Skills

• High School education or equivalent required
• A minimum of 1-2 years' experience with cash and funds processing
• Knowledge of basic business processes and computer applications (Microsoft Excel and Word)
• Strong written and verbal communication and customer service skills, with analytical and problem-solving abilities
• Ability to work in the office 2 days per week
• Basic knowledge of trust business and its particular accounting and tax reporting requirements, as well as an understanding of retirement plans, benefit payments, and distribution processing

Benefits

• This is a hybrid position in which you will work 2 days per week in the office, and the other 3 from home.
• Disability Assistance
• If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [email protected].

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