Job Type Full-time Description WESTSIDE IS LOOKING FOR A NURSE / RN TO JOIN THE VIRTUAL NURSE TEAM! SIGN ON BONUS OFFERED! LOAN PAYOFF PROGRAMS AVAILABLE! Join our dedicated healthcare team as a nurse, where each day presents a new opportunity to make a significant difference in the lives of our patients. The Virtual RN is an experienced Registered Nurse (RN) working as part of a multidisciplinary team supporting general care processes, providers, and patients in an ambulatory community-based setting. The RN is responsible for evaluating and assessing patient's health care needs based on nurse assessment, clinical judgment, nurse process and evidence-based clinical support tools. The RN will provide appropriate disposition and timely follow up, per telephone triage policy. The RN must meet minimum quality and productivity standards as defined by Westside Family Healthcare. Since opening our doors in 1988, Westside has been driven by our mission to improve the health of our communities by providing equal access to quality healthcare, regardless of ability to pay. With 240 team members, five health centers, one mobile health unit and over 27,000 patients all across Delaware, Westside is committed to improving health, one patient, one family, one community at a time. Our Mission: To improve the health of our communities by providing equal access to quality healthcare, regardless of ability to pay Our Vision: Achieve health access for all Our Values:

• Compassion: Lead with compassion
• Service: Serve with humility
• Excellence: Be exceptional
• Empowerment: Empower all people

OUR BENEFITS: Our benefit package includes medical insurance, dental insurance, vision insurance, life and disability insurance, a 401(k) retirement plan with a match, and supplemental insurances. We offer a generous PTO package and flexibility to provide work/life balance. Westside Family Healthcare is an Equal Opportunity Employer that values diversity. RESPONSIBILITIES of the Virtual RN Nurse role 1. Provide telephonic clinical assessment, health education and utilization management services across the life span, 2. Care coordination for patients, including prior authorization; identifying and seeking solutions for barriers to care 3. Provide telephonic triage for patients seeking care with multiple complaints 4. Assessment and provision of care using telecommunication devices 5. Application of the nursing process in telehealth care 6. Delivery of culturally sensitive, age-specific care to identified populations 7. Use of clinical decision support tools 8. Provide effective therapeutic communication, counsel and crisis management 9. Handle multiple in bound calls and ability to complete out-bound calls 10. Other duties as assigned.

Requirements

• Graduate of an accredited college or school of nursing with an Associates' degree in nursing
• Active, unencumbered Registered Nurse licensure in the State of Delaware or compact state
• Proficient with technology
• Two years of work experience in an ambulatory care, emergency services, med/surg, and/or pediatrics

Westside Family Healthcare is currently registered to employ remote workers in the following states: Arizona, Delaware, Maryland, North Carolina, Nebraska, New Jersey, Pennsylvania, Puerto Rico, Rhode Island, Texas, Virginia and West Virginia.