We are seeking an empathetic and proactive Nurse Navigator to support pregnant and postpartum patients through our telehealth platform. You will provide clinical care coordination, virtual wellness check-ins, and health education to ensure seamless continuity of care. You will also play a critical role in the early identification of medical, behavioral health, and social risk factors, connecting mothers to essential community resources.

Key Responsibilities

• Virtual Assessments & Monitoring: Conduct telehealth nursing assessments and review patient risk factors such as gestational diabetes, hypertension, and postpartum depression.
• Care Coordination: Develop and implement individualized care plans, coordinating follow-up appointments, lab visits, and specialist referrals (e.g., lactation consultants, nutritionists).
• Patient Education: Provide evidence-based education on prenatal care, postpartum recovery, safe sleep, breastfeeding, and recognizing maternal warning signs.
• Provider Liaison: Act as a central clinical liaison between the patient, obstetricians, midwives, social workers, and community partners.
• Resource Navigation: Help patients overcome barriers to care, including transportation, insurance questions, and food/housing insecurity.
• Documentation: Maintain accurate, timely, and HIPAA-compliant documentation of all telehealth encounters and patient progress in the Electronic Health Record (EHR).