Job Description:

• Guide full project life cycle from requirements gathering to solution design and development, testing, and deployment
• Steering complex Enterprise-level implementations through various stages of development and deployment.
• Support translation of client needs into technical requirements
• Join and lead client-facing discovery sessions.
• Maintain and update Story Navigator as the central repository of project configuration, design, documentation, and user feedback
• Assist in quality testing prior to user testing
• Create and actively manage implementation schedules, project deliverables and milestones to ensure effective completion of project milestones, control project scope and mitigate risks.
• Coordinate client and Idealist Consulting project team meetings and communications, utilizing prescribed project management tools and platform to ensure continuity in communication and project quality
• Produce quality project deliverables, including kickoff presentations, project plans, status reports, budget burn reports, client requirements, design documentation, and deployment plans
• Work closely with client project team to identify, nurture, and guide client team
• Collaborate with Client Success Team and Service Delivery management as needed to resolve project or client communication roadblocks
• Proactively manage multiple, concurrent projects

Requirements:

• 3-7 years experience in a similar role
• Minimum certification: Salesforce Admin Certification
• Understanding of Nonprofit Cloud (NPC) (Certification preferred)
• Excellent verbal and written communication skills - including translation of technical requirements to non-technical individuals
• Project management experience
• Familiarity with PROSCI and ADKAR
• Understanding of nonprofit technology projects
• Ability to engage in multiple projects at one time
• Experience managing with both Waterfall and Agile software development methodologies
• Creative and analytical thinking with a passion for solving customer problems with software solutions
• Experience in Enterprise-level Implementations, demonstrating a track record of successfully steering complex projects through various stages of development and deployment
• 2+ Salesforce administration with strong declarative design skills and the ability to deliver customer-driven solutions
• Proven experience with NPSP and NPC
• PMP or other related Certification is a strong plus
• Experience managing projects or engaging in projects with technical and cross-functional components
• Previous experience working with nonprofits, experience working in fundraising and program management is a plus
• Salesforce Sales Cloud, Service Cloud certifications a plus
• Team leadership experience

Benefits:

• Contractors are not employees of Idealist Consulting and are therefore not eligible for benefits such as healthcare coverage and paid time off.
• Independent contractors are required to carry their own professional liability insurance policy.