September 13, 2025 Netflix is currently hiring Remote Customer Service Representatives in Pittsburgh, Pennsylvania. This full-time work-from-home role is perfect for individuals who enjoy problem-solving, providing high-quality service, and working in a dynamic and fast-paced digital environment. You’ll be an essential part of the team that helps Netflix subscribers get the most out of their viewing experience. Job Summary As a Customer Service Representative, your primary responsibility is to assist Netflix members with account support, technical issues, and service-related inquiries. You’ll work remotely, leveraging Netflix's tools and resources to deliver accurate and efficient customer support.

Key Responsibilities

• Handle customer inquiries via chat, email, and phone.
• Troubleshoot streaming and device connectivity issues.
• Assist with billing questions and account troubleshooting.
• Ensure timely and professional resolutions for customer issues.
• Log customer interactions and escalate concerns when appropriate.

Qualifications

• Must reside in or near Pittsburgh, PA.
• High school diploma or equivalent is required.
• Excellent verbal and written communication skills.
• Ability to work independently in a remote environment.
• Prior experience in customer service or technical support is a plus but not mandatory.
• Must have a reliable internet connection and a quiet workspace.

Benefits and Pay

• Hourly pay between $20 and $28 based on experience.
• Fully remote, full-time schedule.
• Comprehensive benefits: medical, dental, and vision.
• Paid time off, holidays, and wellness days.
• Netflix provides necessary work-from-home equipment.

How to Apply

Interested applicants should go to the Netflix Careers website and search for Remote Customer Service Jobs in Pittsburgh, PA