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National Service Line Director, School Based Services - Remote

Remote · India Full-time

Job Description: Job Summary: Responsible for strategic leadership, oversight, quality, and growth of school-based behavioral health programs across all markets. This position ensures consistent delivery of high-quality, 3-tier mental health services within K–12 school settings. This position will work closely with market leaders across the enterprise to ensure high-quality school-based programming is delivered consistently. Will support the oversight of clinical, administrative, and programmatic functions; ensure compliance with contractual, accreditation, and legal standards; guide program expansion; and support excellence in school and community partnerships. Essential Job Functions:

  • In partnership with market leadership teams, provides leadership, oversight, and strategic direction for all SBS programs across the enterprise.
  • Ensures high-quality program delivery, evidenced-based practices, and continuous improvement across all SBS.
  • Supports development, implementation, monitoring and evaluation of the Centerstone SBS model. Assists with workflows to support quality, efficiency, compliance, and exceptional client outcomes.
  • Serves as a content expert on the school-based services model, youth mental health, trauma-informed care and prevention/early intervention frameworks.
  • Serves as a main point of contact for market and regional school-based directors to ensure alignment of program delivery and adherence to best-practices.
  • Assists with the development and implementation of Tier One interventions for the organization.
  • Represent Centerstone as a subject matter expert locally, nationally and internationally.
  • Leads data-driven quality measurement for SBS programs including outcomes, partner and client satisfaction and program fidelity.
  • Participates in budgeting, forecasting, staffing and resource allocation discussions for SBS alongside market leadership teams.
  • Works collaboratively with cross-functional teams including CQI, HR, Finance, IT and Operations to support program and organization success.
  • Collaborates to ensure programs meet ethical and clinical standards in compliance with organizational and state accreditation requirements.

Knowledge, Skills, and Abilities:

  • Effectively communicate via written, verbal, in person and virtual methods.
  • Demonstrates high-level customer service skills and professional etiquette.
  • Demonstrate knowledge and competency in school-based services best practices.
  • Competency in SBS program development, implementation, evaluation and scaling.
  • Ability to build strong relationships with school administrators, community stakeholders and interdisciplinary teams.
  • Strong leadership, coaching and team-building skills.
  • Ability to use data for decision-making, planning and quality improvement.

Experience and Education Qualifications:

  • Master’s degree in Behavioral Science, Psychology, Social Work, or related field required
  • Five years of related school-based services leadership experience required.
  • Clinical licensure preferred (LPC, MCSW, LMFT, etc.)

Supervisory Requirements:

  • Communicate the strategic direction of the organization and encourage participation by all team members.
  • Provide leadership and guidance to all aspects of the department.
  • Take an active role in monitoring the identification, development, and execution of strategic objectives.
  • Involve, as appropriate, all team members to achieve goals.
  • Effectively communicate to team members any changes and newsworthy events within the department or company.
  • Handle difficult team member situations directly, using appropriate discretion and Human Resource advice to show respect for the individual
  • Champion change and effectively manage the implementation of new ideas.
  • Reinforces team approach throughout functions; support and solicit input from team members at all levels within the company.

Employment Requirements:

  • Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.
  • Completion of New Hire Orientation at the beginning of employment.
  • All training requirements including Relias at the beginning of employment and annually thereafter.
  • Current driver’s license, acceptable driving record and current auto insurance.

Physical Requirements: ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or oth

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