The Acorn Group is a rapidly growing property services group in the UK, and they are seeking a Mortgage Administrator to join their Mortgage Scout Financial Services team. The role involves supporting Mortgage Brokers and ensuring clients have a smooth experience throughout the mortgage process.

Responsibilities

• Supporting our Mortgage Brokers on a 1-1 basis and helping the wider team to deliver company objectives
• Processing mortgage, insurance and protection applications using initiative through a complex process
• Understanding and adhering to the compliance framework
• Working within all areas of the business to drive revenue
• Using multiple CRM systems

Skills

• Previous administrative experience
• Excellent telephone manner
• Articulate
• Confidence and accuracy in written word
• Computer literate with experience of all Microsoft Office applications
• Be able to deliver a high level of customer service
• Strong organisational skills of yourself and others
• Team player

Benefits

• Attractive remuneration package including un-capped commissions.
• Structed Training and Support.
• Excellent opportunities for career progression.
• Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.
• Excellent parental leave & company fertility policy in place.
• Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.
• Retail discounts.

Company Overview