Who we are We help physicians achieve independence by making it easier to start, operate, and grow their practices. We also work directly with patients to clearly understand their injuries and treatment history so physicians can focus on providing care. About the role This is a non clinical, hybrid healthcare role that is well suited for individuals who want meaningful work, flexible hours, and real exposure to healthcare operations. You will speak directly with patients, collect and organize medical histories, and help ensure medical records are accurate and complete. The work is structured, repeatable, and supported by templates and training.

• What you will do
• Conduct outbound phone calls with patients to collect detailed injury and medical histories in both English and Spanish.
• Listen carefully and document information accurately using provided templates and systems
• Review existing medical records for completeness, clarity, and internal consistency
• Clean up and standardize medical information so it meets quality standards
• Ensure patient histories are complete, consistent, and easy for physicians to understand
• Review your work for accuracy before submission
• Follow defined workflows and work expectations
• Work closely with the operations team to continuously improve quality
• You might be a good fit if you
• Enjoy focused, detail oriented work
• Are comfortable speaking with patients for extended conversations
• Can remain calm and professional during difficult or sensitive discussions
• Are reliable and able to manage your time independently
• Follow structured processes carefully
• Are interested in healthcare exposure, especially if you are premed, public health, nursing, or exploring healthcare careers
• Nice to have but not required
• Previous experience in medical scribing or administrative healthcare roles
• Strong interest in healthcare or medicine
• Comfort learning new software and tools
• Role details
• Clear responsibilities, expectations, and performance metrics
• Hybrid schedule
• Fluency in Spanish is required
• Structured onboarding and training provided
• Opportunity for fully remote work (subject to completion of onboarding and performance stage gates)
• $20-25/hr