Job Description

Summary ‎ The Certified/Registered Medical Assistant III (CMA/RMA) is responsible for providing high-quality, compassionate clinical and administrative support to physicians, hospitalists, and other healthcare professionals in both outpatient and hospital settings. This role ensures efficient patient flow, accurate documentation, and exceptional patient care through coordination, education, and hands-on service delivery while adhering to established clinical guidelines, provider supervision standards, and organizational policies.‎ How will you make an impact & Requirements ‎

Responsibilities

• Conducts comprehensive patient intakes, including obtaining vital signs, recording medical histories,

and reviewing medication and allergy information.

• Assists providers during examinations, minor procedures, wound care, and diagnostic testing while

ensuring patient comfort and safety.

• Performs EKGs, immunizations, and specimen collection in accordance with policy and competency

standards.

• Prepares, labels, and processes laboratory samples and point-of-care tests accurately.
• Maintains infection control, safety protocols, and equipment calibration across all clinical areas.
• Supports providers with patient triage, care coordination, and transitions across clinical settings.
• Provides patient education regarding medications, treatment plans, chronic condition management,

and preventive care.

• Accurately document clinical data, provider instructions, and patient updates in the electronic health

record (EHR).

• Schedules, confirms, and tracks patient appointments, referrals, authorizations, and test results to

ensure timely care.

• Verifies insurance coverage and assists with prior authorizations, billing, and coding processes as

needed.

• Monitors inventory levels and prepares examination or procedure rooms with required supplies and

equipment.

• Participates in performance improvement initiatives, clinical audits, and safety drills to support

continuous quality improvement.

• Facilitates communication among patients, providers, and interdisciplinary teams to ensure

coordinated, patient-centered care.

• Maintains confidentiality and adheres to HIPAA, OSHA, infection control, and all compliance standards.
• Upholds compassionate, culturally competent care while maintaining sensitivity to diverse patient

populations.

• Demonstrate excellent guest service to internal team members and patients.
• Performs other related duties as assigned.

Qualifications

• High school diploma or equivalent required.
• 3+ years of experience as a Certified / Registered Medical Assistant in a healthcare setting.
• Certified or Registered Medical Assistant (CMA, RMA, or CCMA) credential required.
• Maintains active certification and participate in continuing education to ensure ongoing competency

and compliance with credentialing standards.

• Prior clinical or internship experience preferred but not required.
• Graduate of an accredited Medical Assistant program required.
• Basic Life Support (BLS) certification required.
• Bilingual (English/Spanish) preferred.
• Familiarity with electronic health record (EHR) systems.
• Skilled in obtaining and documenting vital signs (blood pressure, temperature, pulse, respiration, SpO₂,

height, and weight).

• Proficient in EKG administration and other routine diagnostic procedures as directed by the provider.
• Knowledge of infection control, universal precautions, and sterile technique.
• Competent in assisting with minor procedures, patient preparation, and clinical room setup.
• Proficient in medical terminology, documentation accuracy, and appointment scheduling.
• Ability to manage multiple priorities, follow workflows, and maintain confidentiality.
• Excellent communication, customer service, and team collaboration skills.
• Demonstrates professionalism, accountability, and teamwork consistent with the organization’s

mission, vision, and values.

• Committed to continuous learning, patient-centered care, and upholding quality and safety standards.
• Ability to work independently in a fast-paced, cross-functional environment.

Physical Demands

• Sedentary work. Exer􀆟ng up to 10 pounds of force occasionally and/or negligible amount of force

frequently or constantly to li􀅌, carry, push, pull, or otherwise move objects. Repe􀆟􀆟ve mo􀆟on. Substan􀆟al movements (mo􀆟ons) of the wrists, hands, and/or fingers. The worker must have close visual acuity to perform an ac􀆟vity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Ability to li􀅌 to 15 lbs. independently not to exceed 50 lbs. without help. Equal Employment Opportunity

• MPG is committed to equal employment opportunities. We will not discriminate against employees or

applicants for employment in employment opportunities or practices based on race, color, sex (including pregnancy), genetic information, sexual orientation, religion, physical or mental disability, age, military or veteran status, marital status, familial status, national origin, or any other legally protected class.

• Equal opportunity applies to all areas of the employment relationship, including hiring, promotions,

training, terminations, working conditions, pay, and other terms and conditions of employment. •